Great Product--Difficult to get going.
April 13, 2021

Great Product--Difficult to get going.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Backup Software

Overall Satisfaction with Unitrends Data Center Backup and Recovery

We back up all servers in one location and replicate it to another unit at a different location. We do this at 4 locations. We are using 9120's and 8080's in our 2 larger locations and 928's in the smaller one.
This is used for the whole organization and ensures we not only have backups locally but also offsite.
  • Restores are very quick.
  • Replication to offsite ensures DR.
  • Can bring a server up offsite and still run it in our environment.
  • NAS Incremental Forever has not working in 4 separate versions.
  • No report on replicas working or not.
  • updating the agent does not work well from the GUI.
  • Needed to buy 2 additional devices so each has its own replication target --$$$.
  • Much easier to back up most items.
  • Restore times are less then 5 minutes compared to tapes.

Do you think Unitrends delivers good value for the price?

Yes

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

No

Did implementation of Unitrends go as expected?

No

Would you buy Unitrends again?

Yes

We still use Data Protector for some older servers that cannot be migrated to Unitrends and also in the past used Veritas.

I found Veritas the easiest to use. Unitrends does have a lot more features but can be complex to setup. Their support team is AMAZING and responds to any issues 24x7x365.
Great alternative to tapes. Replication offsite enures DR. Great agent for VM, Exchange, SQL and Windows servers.

Not very good on NAS devices as it has to do each file.

Unitrends Feature Ratings

Universal recovery
8
Instant recovery
8
Recovery verification
8
Business application protection
7
Multiple backup destinations
9
Incremental backup identification
9
Backup to the cloud
Not Rated
Deduplication and file compression
9
Snapshots
8