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Varicent Boon or Bane?
January 15, 2024

Varicent Boon or Bane?

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Varicent

Varicent is used to do the Incentive Compensation for all sales associates of our company across the globe. If implemented correctly the product has good scope and scalable solution to offer. We use Varicent for our entire process of loading the data to alignment and payout submissions. We like the ETL process that is offered by the tool and mapping process.
  • ETL Process
  • Reduced Calculations Time
  • Dashboards
  • The effective dated setup within the configuration tables should prompt any issue if the configuration is done incorrectly
  • Workflows can be much better. One of the basic things is to reflect the workflow is within the workflow setup so we get to know which workflow is pending
  • Fast ETL Process
  • Fast Calculation
  • Comp Plans Standardization
Compared with previous tools, I see Varicent has its own pros and cons. But I will rate it as 5 which is in the middle of worst and best rating.
To be honest, we didn't have such an instance up till now where the service was exceptionally good.
The product has too many options to scale and also it offers a good amount of scalability as well if used properly.
I used Appx and Optymyze in my previous organization and I found out of all the tools I have used Appx was the best, then Optymyze and then Varicent.

Do you think Varicent delivers good value for the price?

Not sure

Are you happy with Varicent's feature set?

No

Did Varicent live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Varicent go as expected?

No

Would you buy Varicent again?

No

Varicent is better for normal plans for incentive compensation payouts; however, if you have some complex setup for plans or calculation methodology then need to ensure that the configuration is done very carefully. Varicent if properly configured provides meticulous output, especially the credit mapping setup process that is offered by the tool.

Varicent Feature Ratings

Sales ICM
5.9
Sales compensation plan creation
7
Complex sales crediting
9
Sales compensation process automation
5
Incentive auditing/regulation compliance
4
Sales compensation dashboards & forecasting
5
Incentive modeling
7
Agile incentive strategy
5
ICM mobile visibility
5

Using Varicent

Sales
20 - Basic incentive knowledge and little bit of system knowledge
  • Dashboard
  • Mobile support
  • Maybe better workflow process