Veeam is a solid and well-built backup solution for organizations of all sizes.
Josh Rice, MBA, ACSP | TrustRadius Reviewer
December 20, 2019

Veeam is a solid and well-built backup solution for organizations of all sizes.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Veeam Backup for Microsoft Office 365

We currently use Veeam Backup across the whole organization. It is easy to use and a powerful tool that helps us ensure we have solid backups for DR purposes. We have used the restore functionality numerous times in my 5 years working with it, and it is easy to use and restores quickly with minimal issues.
  • Fast
  • Easy
  • Pricing is slightly higher that other competitors
  • Navigation takes a minute to get used to
  • Veeam has streamlined our backup process
  • Restoring items has drastically improved in regards to speed
We were looking for a better backup solution that would be innovative just like our network. When shopping around we read good reviews about Veeam and decided to give it a go.
New admins who don't have any experience with backup solutions might run into some learning pains, but overall once you get a handle on the software and understand how it works, it's really not that hard to use. Veeam Backup has a few intricacies that you will need to remember, but what software doesn't?
The restore feature is easy to use. It's quick and has minimal exceptions. The only catch to this is that when you select to restore items, depending on what kind of restore you are doing, you set up the restore job and have to wait until the job starts before you can select what you are restoring. This was confusing at first because I'd go through the restore steps, but then wouldn't get to chose what to restore right away so I was left wondering if I did something wrong.
Restoring is great. It isn't buried under a ton of different menu items to find. And the versatility of Veeam is great because it can back up anything you need it to.
I have tried a few different products, but none of them have been as user friendly as Veeam.
I haven't had many run-ins with Veeam support. The couple of times that I have haven't been a bad experience, but not overly great either. I am a bit more critical personally because I came from help desk management. Hold times were long and some of the techs haven't been the most experienced, but they got me in touch with resources that could help.

Do you think Veeam Backup for Microsoft Office 365 delivers good value for the price?

Yes

Are you happy with Veeam Backup for Microsoft Office 365's feature set?

Yes

Did Veeam Backup for Microsoft Office 365 live up to sales and marketing promises?

Yes

Did implementation of Veeam Backup for Microsoft Office 365 go as expected?

I wasn't involved with the implementation phase

Would you buy Veeam Backup for Microsoft Office 365 again?

Yes

If you need to quickly restore something, Veeam Backup for Microsoft Office 365 really shines here. It was a bit of a change for me when I was first learning how to use Veeam, but now that I'm 5 years into using it I don't have a lot of issues. The only thing to remember is to make sure you add appropriate credentials because it won't let you know your credentials are no good until it tries to use them for backup.