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Backup on a budget that leads the pack
September 06, 2023

Backup on a budget that leads the pack

Gregory Aldiss | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Veeam Backup & Replication

Overall Satisfaction with Veeam Data Platform

Our organisation uses Veeam Data Platform Backup and Replication as both a local backup solution, and as a Disaster Recovery solution via replication to a Veeam Cloud Service Provider. The solution protects 30 virtual machine hosts, and provides us a comprehensive solution, which is extremely cost effective at this scale.
  • Virtualized workloads
  • In addition to back up, we also replicate some of these workloads
  • In addition to back up, we also snapshot some of these workloads
  • Endpoints and physical servers running Windows & Linux
  • Cloud-hosted VMs within AWS or Azure
  • Application-centric recovery using Veeam Explorers (for Exchange, SQL, Sharepoint, etc)
  • Immutable storage to protect against ransomware
  • Application-centric recovery using Veeam Explorers (for Exchange, SQL, Sharepoint, etc)
  • Integration with Vmware vSphere
  • Integration with Veeam Cloud Service providers for seamless replication
  • Application-centric recovery to ensure application consistent backups
  • No ability to integrate with Google Workspace workloads

Do you think Veeam Data Platform delivers good value for the price?

Yes

Are you happy with Veeam Data Platform's feature set?

Yes

Did Veeam Data Platform live up to sales and marketing promises?

Yes

Did implementation of Veeam Data Platform go as expected?

Yes

Would you buy Veeam Data Platform again?

Yes

  • Reduced our cloud-based replication storage cost 80%
The requirement arose to source a comprehensive disaster recovery solution. The previous solution didn't fit the defined requirement, so an alternative solution was required.
Yes - however at present only in the limited capacity of replication to a Veeam Cloud Service Provider.
I think it's an excellent, easy to configure platform for both on-premise workloads, and many cloud-based scenarios - if you're using AWS, GCP or Azure. However currently no support for Google Workspace, so this is a shortcoming for the education sector which is often heavily Google based.

Veeam Data Platform Support

In my experience, Support responsiveness is appropriate to severity of impact. High impact support issues receive very rapid response, low impact cases are dealt with appropriately.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I find the support provided with the licence very effective and appropriate for our usage case.
Yes - Yes, was identified as resolved in a product upgrade.
High impact support case supmitted at 2am UK time. Received a phone call response within 20 minutes.