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Viewpoint Spectrum Electrical Contractor Review.
February 19, 2024

Viewpoint Spectrum Electrical Contractor Review.

Louise Metcalfe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • ERP

Overall Satisfaction with Viewpoint Spectrum

Spectrum is used on a daily basis for all aspects of construction projects, large and small, as well as daily T&M. The software is integral in our process from start to finish. For the last five years, it has streamlined our processes, eliminating the need for duplication of entries in multiple programs; it achieves a more accurate and concise project viewing.
  • Document Imaging.
  • Accounts Payable.
  • Project Management.
  • Accounts Receivable.
  • Work Order Billing.
  • Integrating modules.
  • Decrease the amount of screens required when processing and updating.
  • Efficiency
  • Accuracy
  • Productive
Some modules could be better integrated without the need to switch constantly. This would make processes even more streamlined.
This has been achieved with being able to eliminate previous software required and duplication of entries.

Do you think Viewpoint Spectrum delivers good value for the price?

Yes

Are you happy with Viewpoint Spectrum's feature set?

Yes

Did Viewpoint Spectrum live up to sales and marketing promises?

Yes

Did implementation of Viewpoint Spectrum go as expected?

Yes

Would you buy Viewpoint Spectrum again?

Yes

Spectrum has been able to streamline and eliminate previous programs used to be able to complete our processes. The live updates are essential to tracking expenses and progress with our ongoing jobs. Our deployment was fast, six weeks, and our trainer was knowledgeable, providing clear and concise information.

Viewpoint Spectrum Feature Ratings

8.8
Accounts payable
9
Accounts receivable
9
Global Financial Support
Not Rated
Primary and Secondary Ledgers
9
Journals and Reconciliations
8
Configurable Accounting
Not Rated
Standardized Processes
9
8.7
Billing Management
8
Cash and Asset Management
9
Period Close
9
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
9.0
Pricing
Not Rated
Order entry
Not Rated
Cost of goods sold
9
8.3
Pay calculation
8
Benefit plan administration
8
Direct deposit files
9
7.7
Dashboards
9
Standard reports
7
Custom reports
7
Not Rated
API for custom integration
Not Rated
8.5
Role-based user permissions
9
Single sign-on capability
8
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
8.0
Task Insight for Project Managers
8
Project Mobile Functionality
8
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Risk Management ()
Not Rated
Logistics ()
Not Rated
Manufacturing ()
Not Rated
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated

Using Viewpoint Spectrum

5 - AP, AR, Project Management, PO's, General Ledger. We use Spectrum for all accounting and job management purposes.
1 - A 'superuser' is available to support personnel in-house with troubleshooting or being able to make the necessary connections in order to get an issue resolved.
  • Accuracy
  • Efficiency
  • Live updating.
  • New tools.
  • Remote connection.
  • HR Management.
  • Inventory Control.

Evaluating Viewpoint Spectrum and Competitors

Yes - Sage 300
  • Product Usability
  • Other
We ultimately made the decision to switch to Spectrum because of the future integration with Accubid products that were already in use.
I don't think anything would change other than taking a longer time to deploy.

Viewpoint Spectrum Implementation

My only insight would be to take time in your implementation and training process; ours was six weeks from start to finish.
  • Third-party professional services
We used Key Business solutions as there are limited companies to choose from at the time of implementation in Canada.
  • Data extraction from previous ERP

Viewpoint Spectrum Training

  • Online Training
Our trainer was excellent and navigated the time zone differences expertly. She gave us test assignments to complete and was available for questions at any time.

Viewpoint Spectrum Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
None
We have the support system that was included with our subscription.
We have always received exceptional support and resolutions. It's not always the answer we are looking for, but it's outstanding all the same. There was a time when support response was slow, but I suspect this had more to do with a growth in product users. It has since been resolved with much-improved response times.
They are all very knowledgeable in the product, and if you happen to get someone who isn't in that particular area, they are upfront and transfer to someone who is.

Using Viewpoint Spectrum

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • AP Invoice Entry.
  • Accounts Receivable.
  • Equipment Control.
  • Some more integration of modules would be beneficial.
  • Reporting could be simpler and user friendly.
  • Not being able to use multiple screens.
Yes, but I don't use it

Upgrading Viewpoint Spectrum

Yes - We utilize cloud management; therefore, updates and releases are automatic. We have never noticed a disruption from this; any corrections/revisions that need to be made are clearly communicated and corrected in a timely manner.