Vtiger will continue to be used at our company, even with Syndigo Onboarding
April 25, 2019
Vtiger will continue to be used at our company, even with Syndigo Onboarding
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Vtiger
VTiger is used for our company's CRM. I use Vtiger to pull product data and to match up product groups across the organization. I also input the keywords for other teams to use when setting up the products for retail. It's the piece of collaborative software that holds all of our true, this-is-it source-of-truth product information. We are still using this while we are also using Syndigo.
- I love reporting. I can build a custom report using all or any of the dimensions of my choice. This is great when other programs often limit this ability.
- I like that is a source of truth across the organization. We can all go in and see the same thing.
- This also works for communication with our teams in other countries. We are a global organization.
- Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
- It's still very simple. There is room for improvement with the setup of the admin panel.
- The dropdowns function funny when scrolled down. It's picky but it's frustrating.
- The search function could be improved.
- I look at this from a skewed perspective. I am happy I can share search terms, and that has improved ROI for products on other platforms.
- I like the collaboration aspect. Many teams use Vtiger here.
- I like that it's able to be a source of truth program for us.
Synaptica is mainly for taxonomy, but it stores our product attribution as well, just like Vtiger. Vtiger is a more robust software, and stores product data beyond selling attributes. At our organization size, we like a program like Vtiger because it's more broad with more capabilities. We will continue to use Vtiger even though we are also onboarding Syndigo.