One trick pony.
June 05, 2021

One trick pony.

michael mason | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with WatchGuard AuthPoint

Added multifactor to our VPN solution.
  • Provided MFA through Radius.
  • Documentation is out of date.
  • One trick pony - doesn't add value outside its purpose or replace other tools.
  • 12-hour outage with no explanations.
The left hand already bought it before the right hand could recommend a more feature rich product.
Still need a local service to support your on premises identity service.
Yup, supporting people's personal phones and crappy cell services has been real "fun."
"Why do you want to install software on my phone?"

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

No

Did WatchGuard AuthPoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WatchGuard AuthPoint go as expected?

Yes

Would you buy WatchGuard AuthPoint again?

No

You want the cheapest radius MFA, sure.

If you want more functions see someone else.

Evaluating WatchGuard AuthPoint and Competitors

  • Price
  • Prior Experience with the Product
Identity services needs to expand to the whole market including 802.1X.

Using WatchGuard AuthPoint

ProsCons
Like to use
Easy to use
Technical support not required
Quick to learn
Cumbersome
Lots to learn
  • Interface keeps changing.