Solve the most frequent problems of online communication
February 08, 2022

Solve the most frequent problems of online communication

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

Online meetings are essential nowadays and it is a challenge that we must face. Background noises, interruptions between the participants prevent the thread of the conversation from being maintained and many times the attention of the listeners is scattered. With this application we provide participants with tools to combat the most frequent problems of online communication.
  • It has a nice and clean design, tabs and options are quickly found.
  • Integrate many functionalities in a single application.
  • The software reduces background noise and focuses on the voice of the participants, it also visually allows you to perceive the body language of other users.
  • Automatic transcriptions, live translations have a lot of room for improvement. Sometimes they are totally useless.
  • Allow other integrations not just big tech integrations.
  • Allow fluid and organized communication inside and outside the company.
  • It is a proven and market leading application that we can trust.
  • Reduce time wastage and increase productivity.
  • Security controls available to properly and pertinently manage users.
  • Helps meet new business challenges.
They keep the app up to date. However, updating has caused me problems several times due to lack of available storage on my smartphone. And the times that I had to contact support I received very ambiguous answers and ended up managing on my own. The information available on your website is useful, but I would like personalized and fast technical support.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

Exploring the interface is easy and pleasant. The application has a good design. Finding the tools and understanding their functions is easy. It's the admin functions that take the most time to master.
With applications that work in the cloud we always depend on their servers or our Internet connection. If either of the 2 fails, we will be in trouble. But to be honest, it is very rare for this to happen. Once in operation, the application performs very well, it fulfills its function and its functionalities.

Webex App Feature Ratings

Task Management
9
Gantt Charts
9
Scheduling
9
Workflow Automation
10
Mobile Access
9
Search
9
Visual planning tools
9
Chat
10
Notifications
9
Discussions
9
Surveys
10
Internal knowledgebase
9
Integrates with GoToMeeting
9
Integrates with Gmail and Google Hangouts
9
Integrates with Outlook
9
Versioning
9
Video files
10
Audio files
10
Document collaboration
9
Access control
10
Advanced security features
10
Integrates with Google Drive
10
Device sync
8