Connecting with remote teams has become more easy!
February 06, 2024

Connecting with remote teams has become more easy!

Fahad Hossain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

We have been using the Webex App since last year. We have multiple teams that work outside of the capital city where our head office is located. Due to the need of connecting with remote distributed teams and internal and external partners and stakeholders we use collaboration apps to keep things in check. In our current business model, tools like Webex App play quite an important role without any doubt.
  • We can easily accommodate 45/50 people in a single meeting without any issues or complexities.
  • Some of our users are not very tech friendly yet they don't face any issues while joining from remote locations.
  • Hosting and managing the overall meeting is overall user friendly.
  • Most of the users join from smartphone, thus the app could be more user friendly with proper instructions of which feature provides what kind of services.
  • Hosting longer meetings consumes a lot of battery power and as I use a laptop mostly that's quite concerning for me. Less battery consumption would be hugely beneficial I think.
  • The desktop version is great but as mentioned earlier it also consumes a lot of resources which makes the device bit slow.
  • In the current scenario collaboration tools are must need in our daily work and frankly saying you will need them even if you are used to in physical meetings.
  • If we had to bring all the remote teams in a single place or in head office just for monthly meetings, it would be a nightmare for us and to accommodate all of them with food expanses would increase the overall OPEX.
  • So far the ROI is positive from my perspective.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

As we have multiple teams distributed all over the country, Webex App suits quite well to communicate with these remote teams and we have to report our partners and stakeholders on occasionally where collaboration tools like Webex App are a must.

Webex App Feature Ratings

Task Management
8
Gantt Charts
7
Scheduling
8
Workflow Automation
7
Mobile Access
6
Search
Not Rated
Visual planning tools
7
Chat
8
Notifications
8
Discussions
7
Surveys
7
Internal knowledgebase
7
Versioning
7
Video files
8
Audio files
8
Document collaboration
7
Access control
7
Advanced security features
7
Device sync
7