Webex Meetings - the Future of Hybrid work collaboration
January 02, 2023
Webex Meetings - the Future of Hybrid work collaboration
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex Meetings
In our organization we use Webex for all of collaboration needs. Our users leverage Webex calling for remote and hybrid work, They use Webex meetings for collaboration with our multiple sites and external contacts, and Webex messaging throughout the day to communicate across their teams. As a technician I am tasked with assisting and managing our users and ensuring that their collaboration needs are met and that meetings go smoothly. The focus of this review is Webex Meetings. Webex meetings makes it a breeze for us to host meetings of all sizes. From screen shares, to file shares, to full blow presentations, it is very intuitive to use. Webex Meetings' integration with Zoom, Teams, and other collaboration solutions means that no matter what clients are using, our Users can interact with all of them seamlessly in the platform they are comfortable and used to. Managing Webex Users is also very simple and intuitive in the Webex hub. This doesn't mean it isn't powerful however, and you can be extremely granular with permissions. We also use the screen-sharing and remote control features to remotely assist users when necessary and being able to perform so many functions in the same platform saves us time and stress as our users only need to get familiar with a single technology.
Pros
- Screen Sharing and remote control of presentations by all participants
- Integration with Outlook, Zoom, Teams, and the solutions we already use
- Ease of use, especially on Webex boards and room kits. One click joining of meetings and integration with all of our video phones for simple remote work
Cons
- The more we adopt Webex, and the more free presentations by Cisco on using it that I attend, I have a difficult time finding and faults with it.
- this question is not particularly relevant to my position, but from the perspective of time and effort required, it has drastically reduced both
- Zoom and Microsoft Teams
We have to account for the solutions that other organizations we collaborate with use. Webex Meeting is designed to integrate with these solutions completely painlessly and does it well. Having to address the technical issues that arise for our users during collaboration, I strongly prefer the user management interface of Webex. The Webex hub is an excellent tool for user management and assistance, and provides detailed reporting on issues before they arise.
Do you think Webex Meetings delivers good value for the price?
Yes
Are you happy with Webex Meetings's feature set?
Yes
Did Webex Meetings live up to sales and marketing promises?
Yes
Did implementation of Webex Meetings go as expected?
Yes
Would you buy Webex Meetings again?
Yes
Comments
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