Webex Meetings a future for Hybrid Work
December 04, 2023

Webex Meetings a future for Hybrid Work

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

We use Webex Meetings for everything from small team discussions to large whole-department sized sessions. Leveraging it to broadcast monthly seminars involving international speakers has resulted in the elimination of the costs and logistical challenges of travel arrangements. Webex Meetings is an incredibly valuable addition to our daily workflow and has contributed to the successful transition into today's hybrid-work environment!
  • User Account management and Webex Device deployment through Cisco control hub.
  • It is device agnostic, works on Windows, macOS, Android, iOS, and even in a regular web-browser.
  • It has a user-friendly interfaces on all platforms.
  • Webex Meetings frequently integrates industry-leading features that are incredibly useful!
  • The integration of 3rd party applications such as Slido has been a bumpy road.
  • The WebEx help website often includes outdated articles.
  • The inclusion of a larger set of emoji reactions would be nice.
  • The delay of sunsetting of old versions of Webex Meetings has resulted in some customer confusion.
  • Has eliminated the costs of travel since all the necessary collaboration tools are included by default.
  • Ensuring staff transition to using the software has been slow in some cases, which has delayed the return on our investment.
  • It has greatly accelerated the transition to the hybrid-work environment of today.
  • Webex Meetings
  • Webex App
  • Webex Calling
  • Webex Webinars
  • Webex Events
  • Cisco Webex Room Series
  • Cisco Webex Desk Pro
  • Cisco Webex Board Series
  • Cisco Webex DX80
  • ThousandEyes
  • Cisco Catalyst Switches
  • Cisco AnyConnect
Training staff to become comfortable with new software is challenging as many are resistant to change but the Webex/Cisco solutions we deployed have been user-friendly enough that most staff were onboarded with relatively few issues. The planning process was highly accelerated out of a need for expediency so it took a little time for staff to catch up.
It has eliminated the challenges we previously faced with the logistics of travel arrangements. Combining this with the time/cost savings involved has been a huge positive impact! The new hybrid work environment is here to stay, no question about it.
We've experienced the future, no longer requiring a commute to the office has been a wonderful improvement and has improved the quality of work provided by staff. It has been a great benefit to work/life balance.
  • Zoom
We use both Webex Meetings and Zoom in our workflow depending on the customers we need to interface with and it's based on the customer's preference.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Webex Meetings is very well suited for team meetings and general collaboration discussions. It has been much less useful for instances involving surveying, polling, and other features relying on 3rd party application integration as often the user interface can be confusing for new customers. There isn't a nice way to display a timer to presenters so they know how much time they have left during length-limited sessions.

Webex Meetings Feature Ratings

High quality audio
1
High quality video
1
Low bandwidth requirements
3
Mobile support
2
Desktop sharing
1
Whiteboards
3
Calendar integration
1
Meeting initiation
2
Integrates with social media
10
Record meetings / events
1
Slideshows
1
Live chat
2
Audience polling
5
Q&A
3
User authentication
1
Participant roles & permissions
3
Confidential attendee list
1