Webex Meetings App
February 07, 2024

Webex Meetings App

Peter Muchau | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

We use Webex Meetings for communication within the team and for communication with external customers. It enables quick and easy communication, information can be exchanged easily and you get quick feedback. In addition to text messages, media content and desktop sharing can be used. This helps in our daily work. We use Webex Teams and Webex Meetings.
  • Desktop sharing for presentations
  • Recording of content when individual participants cannot attend the meeting
  • Integration of several participants, whether internal or external
  • Cross-system meeting between MS teams and Webex
  • Remote control delay
  • Logging of meetings via AI
  • High price compared to other manufacturers
  • Platform failure leads to delays in projects and communication
  • Poor client connection results in poor communication and voice
  • Remote control takes a long time so support from colleagues takes a long time
  • Webex Meetings
  • Webex App
  • Cisco Webex Desk Pro
The integration of the Webex Deskpro as an extra monitor for controlling the PCs and the meetings. The HW is sometimes slow and sluggish, which means that it is not used as an external monitor. We also use Webex Calling hybrid (CUCM and Webex from the cloud) the integration was time-consuming and cost-intensive.
We use the Cisco CUCM as a telephony solution and Webex Meetings as an IM client so that we can serve both internal and external customers and include them in our communication. The integration of external telephony via the CUBE and the connection of the systems to the control hub was a challenge.
Coworker are not in use
The Deskpro system can be integrated very well into the Webex solution and can also be used by employees from their workplace. The integration is simple and can be easily implemented. Unfortunately, the loading times of the devices and the delay are a bit annoying and can be seen as a bit negative in everyday use.

Do you think Webex Meetings delivers good value for the price?

No

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Good examples:
- Conducting trainings and courses
- Planning meetings and inviting colleagues to attend
- Presenting topics to a large group of people
- Speech reproduction is very good - assigning rights and copresentor

Not so good:
- Interaction with other applications
- Mute microphones when using multiple clients
- Video call quality
- Tracking history, private settings

Webex Meetings Feature Ratings

High quality audio
8
High quality video
6
Low bandwidth requirements
4
Mobile support
7
Desktop sharing
4
Whiteboards
8
Calendar integration
8
Meeting initiation
8
Integrates with social media
5
Record meetings / events
8
Slideshows
7
Live chat
7
Audience polling
7
Q&A
8
User authentication
8
Participant roles & permissions
7
Confidential attendee list
7