Webexpenses: does the job, but not that fun to use
November 02, 2021
Webexpenses: does the job, but not that fun to use
Score 5 out of 10
Vetted Review
Verified User
Modules Used
- Expense Management
Overall Satisfaction with Webexpenses
Webexpenses is used across the whole company. We use it for expense management, allowing employees to easily submit and receive reimbursement for their professional expenses.
- Automatic approval of expenses within policy.
- Providing a record of past expenses.
- The UI for submitting a claim is quite painful – when attaching a receipt you always get an error dialog box rather than this being abstracted away.
- The receipt upload functionality sometimes fails to work due to 'security problems', but then works fine when you try to re-upload a second time.
- Submitting an expense will fail because you have missed a field in the form, but this won't be made obvious – meaning that you need to spend painful seconds hunting for the missing input.
We use Webexpenses to automate expense approval when the expenses are within policy, and also to streamline the reimbursement process by ensuring that all relevant information is provided upfront.
Do you think Webexpenses delivers good value for the price?
Not sure
Are you happy with Webexpenses's feature set?
Yes
Did Webexpenses live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webexpenses go as expected?
I wasn't involved with the implementation phase
Would you buy Webexpenses again?
No