Easy Implementation, thanks to support team
April 19, 2023
Easy Implementation, thanks to support team
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Acquia DAM (Widen)
Acquia DAM (Widen) is used as an image database to power our website. We have thousands of mostly third party images and Acquia DAM (Widen) gives us the ability to catalog and tag images for easy access. The support to upgrade to Acquia DAM (Widen) was fantastic; there were detailed project plans and training documentation which helped many of the non-technical users to get up to speed. They also followed up and kept us on track when our progress was lagging due to other company priorities.
- Project planning and implementation
- Ability to tag and catalog images
- Personal support to configure to our unique needs
- I don't have any recommendations on areas of improvement.
- We think this will help with self-service of our image library and thus increase efficiency.
We are still in the implementation phase but we feel that this will help all of our internal and field sales teams, as well as customers, better utilize content that meets brand standards.
Do you think Acquia DAM (Widen) delivers good value for the price?
Yes
Are you happy with Acquia DAM (Widen)'s feature set?
Yes
Did Acquia DAM (Widen) live up to sales and marketing promises?
Yes
Did implementation of Acquia DAM (Widen) go as expected?
Yes
Would you buy Acquia DAM (Widen) again?
Yes