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Hands down the CMS to choose. You'll get different opinions depending on whether or not you are talking to a developer, marketer, or business owner... all things considered though, WordPress can't be beat.
July 25, 2013

Hands down the CMS to choose. You'll get different opinions depending on whether or not you are talking to a developer, marketer, or business owner... all things considered though, WordPress can't be beat.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction

  • The flexibility of WordPress exceeds that of other content management systems because it's easy enough for a business owner or marketer to change without the steep learning curve or programming skills required by Drupal and Joomla.
  • At the same time, it can be as turnkey as a Wix, SquareSpace, or Tumblr... granted: if you know what you're doing and HOW to make it a turnkey solution for a business..
  • And with those considerations, it still remains software and not a hosted website solution. Meaning you own everything and can iterate the CMS and your site to do/be whatever you might need it to be; without the limitations of a hosted CMS.
  • With so many capabilities, it's easy to cross the chasm from turnkey to overwhelming.
  • If you're familiar with the old PC vs. Mac debate (or more recent Android vs. iPhone), WordPress is the PC/Android version of a CMS. Meaning, it's capable of anything and most widely used as a result. But that comes with it the scrutiny of the community, bugs as a result of so many different priorities and projects affiliated with the platform, and security gaps as plugins or themes fail to keep pace with development of the CMS.
  • Significantly reduce the cost of software and website development as just about anything you can conceive of doing with a website (from social network to eCommerce to a crowdfunding clone of Kickstarter) has already been built in WordPress. The cost of this platform is merely in customization and maintenence.
  • With it's PHP foundation and open-source framework, it's easy to find inexpensive, highly qualified developers to support any technical changes you'd like to make; while the ease of the platform means most Marketers can implement WordPress without developers.
While other options might be easier to use, they are limited as a result. Nothing else comes close to the capabilities of WordPress and the support community involved in it's continued innovation.

Product Usage

  • Blog.
  • Corporate website.
  • Local business site.
  • e-Commerce site.
  • Social network site.

Evaluation and Selection

Raw html
Drupal, Joomla, Wix, SquareSpace
Some estimates suggest that over 60% of the web is not powered by the WordPress CMS. The wisdom of the crowds is rarely wrong.

Implementation

You can be live in minutes: enable a gorgeous theme at the touch of a button, and turn on plugins for almost any use case you can conceive. But appreciate that challenges scale with increases in the complexity of what you're doing.
  • Implemented in-house

Training

  • In-person training
  • Self-taught
Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
As a turnkey CMS, the product is fairly easy to learn and enough online documentation exists that any business could/should get started with WordPress in a matter of hours. More sophisticated marketing, sales, analytics, and functional considerations you'd like to make with WordPress can be more challenging without training.

Support

WordPress itself only has community service so your experience will depend on where you turn. Online, through forums and community boards, support is rudimentary but effective. You can easily turn to your local community and find exceptional individuals who know and use WordPress regularly for more advanced, inexpensive, support. I'm rating this less than 10 because of the lack of any formal support provided by a company.
Yes - It is available, through the public domain.