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Flexible but finicky web-based tool to create simple learning & comms content and manage modular content library; Great on content reuse, medium on interactively options, medium to low on other software integrations
December 16, 2022

Flexible but finicky web-based tool to create simple learning & comms content and manage modular content library; Great on content reuse, medium on interactively options, medium to low on other software integrations

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xyleme

I use Xyleme for developing digital self-paced learning content/courses, and for content governance and content reuse across teams within Communications and Learning department.
  • content reuse (linked content modules). Update content block in one place and it updates in all the other places where this block is used (linked)
  • easy to train on and onboard new team members
  • flexibility of output templates
  • web-based tool - easy to develop directly from browser
  • several features advertised as device agnostic or mobile friendly do not work properly on mobile
  • finicky in many ways, sometimes you need to tinker with details for to long to make things work properly
  • many UI solutions/elements that are not intuitive at all (even using the tool almost every day you need to make effort to remember how things are done)
  • train and onboard new learning developers on the team quickly and get them started to create courses
  • ROI - don't have access to this information

Do you think MadCap Xyleme delivers good value for the price?

Not sure

Are you happy with MadCap Xyleme's feature set?

Yes

Did MadCap Xyleme live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MadCap Xyleme go as expected?

I wasn't involved with the implementation phase

Would you buy MadCap Xyleme again?

Yes

Well-suited:
  1. Building and keeping up to date modular content (blocks).
  2. Maintaining and updating large content library where meaning team members might be working on the same content but using the content in different context (e.g. learning and internal comms).
  3. Creating learning content by new/recently onboarded team members.
  4. Create simple learning courses with some level of interactively, medium interactivity (tabs, image maps, slider reveal images), create different types of knowledge checks/assessments from multiple choice to drag and drop activities); embed videos and other HTML elements .
  5. Integrate with LMS, apply SCORM rules etc
  6. Better to use in combination with other media creation tools like Vyond, Storyline. Some things can get tricky (compatibility).
Less appropriate:

1. If you need to build highly interactive learning experience
2. When you don't have a team member you can dedicate specifically to customize templates in Xyleme for your organizational needs (looks, functionality etc.) or and to train team members on this software. You'd need someone on your team to collaborate with Xyleme closely to customize functions for your organization's needs.
3. When #2 and you want a modern/in trend looking output and not willing to compromise on what it looks and feels.