Great for Small Businesses
November 22, 2022
Great for Small Businesses
Score 9 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with Zoho CRM
We use Zoho CRM for both account management and recruiting for different healthcare positions in the Home Health field. We have multiple users at our location working on building our clientele base to ensure future prospective clients including those past interested in our services. During the pandemic we found ourselves in need of more staff, so we began to build a data base with people who have applied or expressed interest in our positions. It has help us build a strong staff over the three years of using Zoho.
- User Friendly
- Modern, simple design
- Customization
- Report details need more options when pulling any type of report
- Custom emails need to have a bit more options
- Ability to send more than 500 emails at a time
We have been able to retain our staff for longer periods of time using Zoho. The Home Health industry can be a revolving door but we have found using the platform has helped us keep in contact with everyone with ease. For our clients we haver seen an uptick in communication which has been very helpful as well.
- Gaining new employees
- Keeping up communication with current employees
- Built relationships with new businesses
We like Campaigns but due to our corporate office they will not let us use that platform. But luckily Zoho CRM has most of everything we need to be successful with our marketing and sales team. Maybe in the future we will revisit campaigns but until then we are happy with where we are at.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes