Item: Zoho Social
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

As a start-up, we use Zoho Social to schedule and manage our social media channels in a way that allows us to carefully analyse the results, make changes to future posts, and ensure that we are able to grow our brand awareness in a busy marketplace.

Pros and Cons

Clear post analytics.
Good choice of social media channels.
Clear interface.
Scheduling calendar is clear and easy to use.

More social channels.

Return on Investment

It has allowed us to identify posts that are performing particularly well and react accordingly.
Maintain a constant market presence through scheduling quality copy.

Alternatives Considered

Buffer and Hootsuite

We choose Zoho Social over Buffer as the analytics were part of the product offering without the need to buy an add-on.

We choose Zoho Social over Hootsuite for the analytics and price.

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Usability

Very clean interface that allows us to work collaboratively in an effective way. Does exactly what we need as a small company at a good price. It also has the capability to integrate with other parts of the Zoho offering as we grow and require other parts of their suite of products.

Support Rating

All online support has been sufficient for our needs and we have not required phone support.

Likelihood to Recommend

As a start-up, we are keen to provide teamwide visibility of our social media plans and schedules which is exactly what is possible on Zoho Social.

Good and easy to use social media platform

Overall Satisfaction with Zoho Social