Item: Zoho Social
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

The easiest way to manage multiple networks, schedule content and also get insights into performance. since we started using Zoho Social, it's boosted our overall presence and engagement across Twitter, Facebook and Instagram.

Pros and Cons

Ease of use
Multichannel management
User access management

Instagram integration
Keyword management
Approval workflow

Return on Investment

Ease of use
Team access
Cost effective

Alternatives Considered

Sprout Social

Highly affordable for a small business compared to some of the bigger guys out there. At our stage of business, we don't necessarily need all the features. Zoho Social does just enough to help us grow and manage what we have with a small team.

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Usability

Better mobile app required to make this a well-rounded experience. Integration with services like Canva can also make this a more powerful experience.

Support Rating

Haven't had reason to go to their support team yet.

Likelihood to Recommend

Sharing access with a team is easier as is managing the workflow in case of multiple networks that we post to. Despite being a small team, there is always scope of errors that have been significantly reduced since we opted for Zoho Social.

Great tool for small business

Overall Satisfaction with Zoho Social