Great tool! Only one needed for complete social media management.
November 05, 2021

Great tool! Only one needed for complete social media management.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

The integration of profile is seamless and the fact that you can schedule and get analytics at the same place is amazing. Would love to see how this app improves in the upcoming days. I am rooting for more app integrations and integrations with more apps like pickmaker. I love the product and recommend to any person or agency who is handling a company brand online.
  • Integration.
  • Scheduling.
  • Reporting.
  • Interface.
  • Improvement in productivity.
  • Social engagement.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

No

The tool shanty, easy to set up and quick to get started.
Product is really stable.
Improved response and less TAT.
It is well suited for an agency or a person who want to be active on Social media without having to invest time on a regular basis. It allows you to integrate your profiles and schedule posts in bulk. The posting is 10/10 and you don't have to worry about profiles getting disconnected half way through.

Zoho Social Feature Ratings

Sentiment analysis
8
Broad channel coverage
10
Content planning and scheduling
8
Audience targeting
8
Content optimization
8
Automated routing and prioritization
8
Customer interaction histories
8
Lead generation
8
Content marketing
8
Twitter
8
Facebook
8
LinkedIn
8
Google+
8
Instagram
8
Campaign success analytics
8
Competitor analysis
8
Role-based user permissions & privileges
8
Mobile access
8