Item: Zoho Social
Rating: 9
Author: Serge Randolphe Jr.

Use Cases and Deployment Scope

We use Zoho Social to help us manage our social media accounts. This software saves us a lot of time on a weekly basis and also it gives us all the data on views and clicks. We would keep using this software for a long time.

Pros and Cons

Analytics on views and clicks.
Easy to post.
Scheduling post in advance.
Connect multiple accounts.

I would like to be able to comment on post.
Adding a feature where we can like a post.
Also, I would like to post to mention the company not username.

Return on Investment

Saving us thousands of dollars on a monthly basis.

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Other Software Used

Hootsuite

Usability

Easy product to use and great customer service.

Support Rating

I got a follow-up email right after I registered for the service from an account manager.

Likelihood to Recommend

For a social media manager, this is a great tool to use to manage your accounts. This allows you to schedule your post view analytics without login into your accounts. If you are a person or company that likes to see your post live and the immediate reactions from your friends Zoho Social would not be a good fit.

KISS (Keep It Simple)

Overall Satisfaction with Zoho Social