Great tool for Social Media Management
December 08, 2021

Great tool for Social Media Management

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I run a web design agency and we use Zoho Social for our company posts/my personal account and also our clients. It has been pretty easy to use and makes my life so much easier. I love that it also posts to LinkedIn because that is one platform I needed to use.

Pros

  • Social media Management
  • Management of Multiple Brands
  • Analytics

Cons

  • Pricepoint could be better
  • Show lowest performing content/analytics
  • Saves me a lot of time vs doing it manually. schedule it and forget it. Its amaizng
  • Since I now post regularly, the engagement is starting to increase.
  • Love the analytics part of it
I am loyal to Zoho because we also use the Zoho CRM, Invoice, Accounting, connect, Marketing, [which] makes sense to get. I love all the services they offer and the customer support is great.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

It's been great so far.
Customer support is always responsive and helps quickly
Social media management and also for the management of more than 1 brand/account. Easy scheduling. I love the Linkedin Integration where I can post to my personal LinkedIn or to the company LinkedIn.

Zoho Social Feature Ratings

Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
Not Rated
Audience targeting
Not Rated
Content optimization
7
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Twitter
Not Rated
Facebook
Not Rated
LinkedIn
Not Rated
Google+
Not Rated
Instagram
Not Rated
Campaign success analytics
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated

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