Fantastic tool
January 10, 2024

Fantastic tool

Anna Mace | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We use Zoho Social to create, manage, and distribute organic social media and to monitor the results. We've used other platforms pre-Zoho but found them to be less flexible and more costly. The move to Zoho Social was so easy, connection happened the first time for every channel that we use and the data came through almost immediately. Scheduling is also incredibly simple and approvals are managed well too.
  • Scheduling
  • Approvals
  • Adding media
  • I manage the account from a different country than the client. It would be good to see the date & time according to the country the account is registered in rather than mine.
Well suited for companies to write, manage, approve, and distribute multi-channel socials. The AI tool is also very useful. Time zone management could be better.

Overall Satisfaction Continued

  • Not been using it long enough

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Zoho Social Feature Ratings

Sentiment analysis
Not Rated
Broad channel coverage
10
Content planning and scheduling
10
Audience targeting
9
Content optimization
9
Automated routing and prioritization
7
Customer interaction histories
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Twitter
10
Facebook
10
LinkedIn
10
Google+
Not Rated
Instagram
10
Campaign success analytics
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
10