Item: ZoomInfo Sales
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We use ZoomInfo to acquire the personal contact information of business owners that don't have a large presence on the web. We have lists of business names and owners, but getting through to them directly can be very challenging and Zoominfo helps us to get the information we need about 25% of the time.

Pros and Cons

Provides Contact Information
Provides Company Size Details
Makes it easy when on a company website or LinkedIn to gather personal info

Training
Customer Service

Key Insights

Do you think ZoomInfo Sales delivers good value for the price?

Yes

Are you happy with ZoomInfo Sales's feature set?

Yes

Did ZoomInfo Sales live up to sales and marketing promises?

Did implementation of ZoomInfo Sales go as expected?

Would you buy ZoomInfo Sales again?

Yes

Return on Investment

We purchased ZoomInfo for one reason - to get business owners personal contact information.

Alternatives Considered

ZyWave MyWave Client Portal

Zywave is used by us in a much different way. I think they work well having both Zywave and ZoomInfo.

Other Software Used

Applied Epic, EZLynx Agency Management, ZyWave MyWave Client Portal

Likelihood to Recommend

The database is very extensive. I think this
can work well for a lot of sales reps out there trying to contact more
established larger companies with 50+ employees. I had a list of a little over 300
names to try and get personal information back on and it returned 67 hits. The
system doesn’t make it easy to upload lists unless they are an exact way. I
found our onboarding person to be very incompetent. Our sales rep
had to step in to rectify the situation, and he did, but the onboarding and
training were rushed, and we felt steamrolled. When they offered to help they
sent us a video to figure it out ourselves. I really had to push hard to get
their team to get in there and help us. The fact still remains the output of the data we did receive made it worth the investment.

Onboarding nightmare, but the product does pay for itself!

Overall Satisfaction with ZoomInfo