Survey & Forms Building Tools - Reviews

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Reviews (1-25 of 716)

Jon Porreca profile photo
December 24, 2018

Review: "Zoho Survey - Another Tool in the Zoho Toolbox"

Score 9 out of 10
Vetted Review
Verified User
Review Source

Like all Zoho products, if you are using Zoho CRM than I would highly recommend Zoho Survey. The insights you can get out of staying only in one program (Zoho CRM) is so powerful for users. While it takes an admin or marketing person to configure the surveys in Zoho Survey, users within Zoho CRM ...

    Tamara Bugarski profile photo
    December 20, 2018

    Pendo.io Review: "Pendo helps me do my job in ways I didn't know were possible"

    Score 9 out of 10
    Vetted Review
    Verified User
    Review Source

    Pendo is well suited for scenarios where a company wishes to look at how a customer is using their website to better understand the likes and dislikes of the UI. Also, it is well suited for easing the on-boarding experience for customers with the aid of help guides that can be created and managed...

      Jonathan Slavuter profile photo
      December 19, 2018

      Pendo.io Review: "Stellar communication tool from a stellar team"

      Score 10 out of 10
      Vetted Review
      Verified User
      Review Source

      Pendo is currently used by several teams at Conductor. Most notably, the Product, Product Marketing, Customer Knowledge & Support, Customer Success, and Engineering teams. While each department has several different use cases for Pendo, we're actively working towards improving our communication a...

        Kelsie Hamilton profile photo
        December 14, 2018

        Google Forms Review: "A Solid Catch All for Your Surveying Needs"

        Score 4 out of 10
        Vetted Review
        Verified User
        Review Source

        If you're wanting to gather some relatively easy responses and gather them quickly, I've found Google Forms very well suited to pulling something together and gathering less complicated responses. If I have something that needs to be built out a bit more, have different tracks for responses, I ty...

          Sanchit Gupta profile photo
          December 14, 2018

          Google Forms Review: "Great for basic stuff, not so much for advanced usage."

          Score 8 out of 10
          Vetted Review
          Verified User
          Review Source

          For simple and short surveys, Google Forms is great. It allows for quick collaboration, working with your teammates parallelly and quick rollout to the participants with instant data collection. But for complex data collection, Google Forms becomes a handful to deal with. The system keeps crashin...

            Bethany Chan profile photo
            December 08, 2018

            Typeform Review: "Our Customer Success team's customer feedback/survey tool of choice"

            Score 10 out of 10
            Vetted Review
            Verified User
            Review Source

            Our Customer Success and Marketing departments use Typeform frequently to collect feedback from our SaaS product customer base. Our CSMs utilize it strongly, as it's proved to be an effective tool to both collect and analyze feedback and then turn it into actionable insight or share it with the r...

              Stacey Pagan profile photo
              November 26, 2018

              SurveyMonkey Review: "Surveying Customers"

              Score 9 out of 10
              Vetted Review
              Verified User
              Review Source

              SurveyMonkey is well suited for someone collecting data for more than 10 questions. It's also suited for those that have a large population to survey.

                Katharine Mason profile photo
                November 09, 2018

                User Review: "Qualtrics is a great survey software"

                Score 10 out of 10
                Vetted Review
                Verified User
                Review Source

                Qualtrics is a great tool for researchers, especially for sending out surveys to large numbers of people. I have sent surveys to our entire campus community a few times, over 5,000 people with no problems. Rarely, I do encounter something that does not go right. The Qualtrics support has always b...

                  Shannon Adamsen profile photo
                  October 12, 2018

                  Review: "GoSpotCheck delivers a Streamlined Approach for Front and Back End Data Collection! A Win - Win"

                  Score 9 out of 10
                  Vetted Review
                  Verified User
                  Review Source

                  Our clients love the data we send them from GoSpotCheck. Most of them cannot have representatives across the country getting into these stores and it can be tough to provide hard takeaways other than emailing progress. This has made it streamlined and consistent.

                    Erika Maddamma profile photo
                    October 11, 2018

                    GoSpotCheck Review: "Highly Recommend Go Spot Check!"

                    Score 10 out of 10
                    Vetted Review
                    Verified User
                    Review Source

                    GoSpotCheck was used to manage a field sales team to manage their retail store visits. It allowed visibility to how our products and our competition's products were merchandised, what promotions were occurring, anything special the team wanted to note. It also allowed us to collect data on what t...

                      Lance Gorji profile photo
                      October 09, 2018

                      Pendo.io Review: "Pendo: For the Product Manager on the go"

                      Score 10 out of 10
                      Vetted Review
                      Verified User
                      Review Source

                      Over a year ago I stumbled across Pendo when researching tools to make user tracking and walkthrough tutorials easy for our company without needing engineering. After speaking to their sales rep, I quickly knew this was going to be an integral tool for our product organization, design, and custom...

                        Mark Aronoff profile photo
                        January 11, 2019

                        Pendo.io Review: "Pendo usage for Software Analytics"

                        Score 9 out of 10
                        Vetted Review
                        Verified User
                        Review Source

                        We use Pendo on a regular basis to monitor the adoption and engagement with our customers' interaction with our software. It is great for insights into where people spend their time and informs us what they really care about. They appreciate that especially when we use that data to inform our str...

                          Patrick Stephens profile photo
                          September 10, 2018

                          Review: "Formstack Gave Us Back the Heart to Our Business"

                          Score 9 out of 10
                          Vetted Review
                          Verified User
                          Review Source

                          I would use it for Admissions, HR, and Administrative purposes. It automates and streamlines processes like no other. However, I would not recommend it for someone unaware of the third party integrations. You can pull a CSV, but that can become burdensome. If you know Google Sheets, you can creat...

                            Josh Summerhays profile photo
                            September 05, 2018

                            Formstack Review: "Great way to expand form functionality for marketing automation"

                            Score 8 out of 10
                            Vetted Review
                            Verified User
                            Review Source

                            Formstack is great for creating lead generation forms since it integrates so well with third party marketing automation platforms. You get more options for your forms than are standard with, say, HubSpot. One of the drawbacks that you need to be aware of is regarding design. If you are very conce...

                              Nuno Luz profile photo
                              December 27, 2018

                              Review: "Using Qualaroo to drive customer insights"

                              Score 7 out of 10
                              Vetted Review
                              Verified User
                              Review Source

                              At TalkTalk, we use Qualaroo to not only understand what our customers are looking for on our website, but we also use it to get an NPS score from across different sections of our online real estate. We're using Qualaroo across departments, from customer service to sales and Analytics & Optimisat...

                                Joel Baldwin profile photo
                                December 22, 2018

                                Pendo.io Review: "Ask me about Pendo Guides for Customer Education"

                                Score 10 out of 10
                                Vetted Review
                                Verified User
                                Review Source

                                Pendo is integrated with one of our company product lines which is a cloud-based service. Pendo is used by multiple departments to address different aspects of customer interaction. Product Management uses if for customer insight (e.g. feature adoption). Product Marketing uses it for surveys and ...

                                  Raphael Sanguinete profile photo
                                  December 21, 2018

                                  Review: "Wufoo is a great and simple form/survey tool"

                                  Score 8 out of 10
                                  Vetted Review
                                  Verified User
                                  Review Source

                                  I think that on one side Wufoo is well suited for simple forms to put in websites. That can be accomplished with the free version. On the other side, Wufoo paid versions can make complex forms, because they have robust features like Form Rules and Password Protection that some of its competitors ...

                                    Santiago Valdés profile photo
                                    August 27, 2018

                                    Hotjar Review: "Great insights for a very low price"

                                    Score 9 out of 10
                                    Vetted Review
                                    Verified User
                                    Review Source

                                    We use it for two things: understand how people react to changes in our design or functionality, and to understand intent (or try to deduce it) with polls. It is mainly used by the marketing team, and we use the video recording feature a lot, and the polls too. We used the feedback button but it'...

                                      Justin Roodman profile photo
                                      December 19, 2018

                                      User Review: "Wufoo - Easy to Use Form Builder"

                                      Score 8 out of 10
                                      Vetted Review
                                      Verified User
                                      Review Source

                                      Wufoo is well suited for people who want to do surveys or collect other form data and don't have any coding or programming skills. The form builder is a pretty simple interface and you can create forms rather easily. Data collection is simple and you can create reports to analyze the data you col...

                                        Alek Babaa profile photo
                                        December 19, 2018

                                        "Wufoo Review"

                                        Score 7 out of 10
                                        Vetted Review
                                        Verified User
                                        Review Source

                                        We are a digital marketing organization that uses Wufoo for form fill-outs for a portion of our clients. We have currently 6 active forms. Wufoo forms only account for a small portion of the forms that we use, as we have other form providers. The Wufoo form allows us to collect leads for a certai...

                                          Matthew Gardner profile photo
                                          December 18, 2018

                                          Typeform Review: "A beautiful way to collect beautiful data"

                                          Score 10 out of 10
                                          Vetted Review
                                          Verified User
                                          Review Source

                                          Typeform is amazing for any type of data collection. We have used it successfully for employee surveys, customer information collection, potential customer surveys, wag order collection (i.e. size, address), and more. I wish it had a native API or plug-ins that were easy to use.

                                            Ai Ashe profile photo
                                            December 14, 2018

                                            Review: "Google Forms: A quick and easy way to gather information"

                                            Score 10 out of 10
                                            Vetted Review
                                            Verified User
                                            Review Source

                                            Google forms are suitable for the following: Quick Surveys, feedback for professional development, quizzes/tests, and Data collection. It is less appropriate if you need more customization of the look of the document.

                                              Gil Lopez CTS ING profile photo
                                              December 13, 2018

                                              Google Forms Review: "Data gathering in simple terms"

                                              Score 8 out of 10
                                              Vetted Review
                                              Verified User
                                              Review Source

                                              Great tool for data gathering direct to clients and users, distributable via Google Form direct invitation, email, or link. Many customizations for the type of input makes it nimble: button types, fields, mutually exclusive buttons, text input, etc.

                                                Leah Melnick profile photo
                                                December 11, 2018

                                                SurveyMonkey Apply Review: "GK <3 SMA"

                                                Score 10 out of 10
                                                Vetted Review
                                                Verified User
                                                Review Source

                                                The platform for building an application on SurveyMonkey Apply is simple for the user. It's set up with such a clean format that is appealing to the eye and incredibly user-friendly.

                                                  Jamie Bell profile photo
                                                  December 10, 2018

                                                  SurveyMonkey Review: "Survey Monkey in the Hospital world"

                                                  Score 9 out of 10
                                                  Vetted Review
                                                  Verified User
                                                  Review Source

                                                  Department-specific client satisfaction surveys. In this case, the performance and needs of the Medical Conference and Education Center at Children's Hospital Colorado. Polling satisfaction with our services such as Video Conferencing, A/V Support, training opportunities for large event, and CME ...