What users are saying about
2 Ratings

Sauce Labs

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Top Rated
199 Ratings
2 Ratings
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Score 5.5 out of 101

Sauce Labs

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Top Rated
199 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
No photo available

Sauce Labs

For scenarios/teams that have the appropriate budget for a premium product, Sauce is definitely the route to go. Also, for teams that value folks that sponsor the OSS libraries they use and having that expertise on their team, Sauce is a great choice. I suppose if you're super strapped, don't put value in the above, or care about communication, they may not be a wise fit.
Jayson Smith profile photo

Feature Rating Comparison

Project Management

10000ft
3.5
Sauce Labs
Task Management
10000ft
6.0
Sauce Labs
Resource Management
10000ft
6.0
Sauce Labs
Gantt Charts
10000ft
2.0
Sauce Labs
Scheduling
10000ft
2.0
Sauce Labs
Workflow Automation
10000ft
2.0
Sauce Labs
Team Collaboration
10000ft
1.0
Sauce Labs
Document Management
10000ft
2.0
Sauce Labs
Email integration
10000ft
1.0
Sauce Labs
Timesheet Tracking
10000ft
7.0
Sauce Labs
Change request and Case Management
10000ft
2.0
Sauce Labs
Budget and Expense Management
10000ft
7.0
Sauce Labs

Professional Services Automation

10000ft
5.0
Sauce Labs
Quotes/estimates
10000ft
6.0
Sauce Labs
Invoicing
10000ft
2.0
Sauce Labs
Project & financial reporting
10000ft
7.0
Sauce Labs

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
No photo available
  • Always up and running: I'd say 99.9% it's up and running, as I've rarely experienced any down time with their VM farm machines.
  • Reliable: we run our automated tests on their VMs at least every hour, around the clock, and their service is very reliable and working properly.
  • Community: good online community of other people using Sauce Labs with tips/tricks; often see Sauce Labs at conferences and it's nice to talk with them about what they have planned (new features).
Deon Cravalho profile photo

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
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  • Reporting: overall reporting over a time period used to be an issue, but there new feature to support this is getting there and improving.
  • Logs: I don't find their logs very useful for front-end web tests, I usually refer to my own logs if I have a bug/issue/error that needs investigation.
  • Cost: it's a little bit pricey, but I don't pay the bill so I'm not complaining too much there. Overall, I'd say the price isn't ridiculous but it's not inexpensive.
Deon Cravalho profile photo

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
No photo available
Sauce Labs8.1
Based on 9 answers
Sauce Labs has become an integral part of our entire continuous delivery pipeline. Our architectural vision for CI/CD simply would not be possible without Sauce Labs given the resource constraints our company has to develop and maintain a solution such as this internally.
Brook Beam profile photo

Usability

No score
No answers yet
No answers on this topic
Sauce Labs7.1
Based on 8 answers
I think Sauce Labs is great and I've been using them since late 2014. With that said, I'm very used to how their interface works and how to get what I need. I think if a brand new user would come in and use it, it would still be easy, but maybe not as easy as it is for me. That's why I rate this area a 9 instead of a 10. Still great though!
Randall Kelley profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Sauce Labs7.7
Based on 2 answers
Outages with the virtual machine services or the Sauce Connect Proxy service are more frequent than would be ideal, but updates to resolutions are communicated frequently, and resolutions usually come quick.
Brook Beam profile photo

Performance

No score
No answers yet
No answers on this topic
Sauce Labs6.4
Based on 2 answers
The execution of automated tests in Sauce Labs virtual machines is slightly slower than its main competition. Furthermore, the spin-up time of virtual machines (particularly device simulators or emulators) is significantly slower in our experience than its primary competition. The Sauce Connect Proxy further adds to performance decrease when used in our experience (around 10%-20% decrease when used), such that each call to the remote WebDriver instance in your test scripts can take upwards of 100-200 milliseconds.
Brook Beam profile photo

Support

No score
No answers yet
No answers on this topic
Sauce Labs7.9
Based on 7 answers
The support is good for Sauce Labs. It is hard to get an initial response but the support has cleared our issues with Sauce Labs. Sometimes we have to follow up and it's hard to get a hold of the team initially. Once we get a hold of the team, the issues are always resolved.
Nancy Cheng profile photo

Implementation

No score
No answers yet
No answers on this topic
Sauce Labs7.1
Based on 3 answers
By far the largest deduction for satisfaction is the lack of complete capability support in the Jenkins Sauce OnDemand plugin's user interface, as well as the lack of being able to queue test jobs by batches. Our organization has multiple Jenkins servers, and each has its own Sauce Labs account for executing tests at built time. If multiple Jenkins servers kick off test batches at the same time, we have to develop a solution internally to manage those collisions.
Brook Beam profile photo

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
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We found Sauce Labs to be better in the following:1) Better selection of mobile devices (including all the new devices)2) Supports many CI tools like Jenkins, CircleCI3) Availability of test metricsWe also had a better experience using Sauce Labs overall. It was easy to create users in the application. It is also very easy to get your existing automated test suite running on Sauce Labs.
Vignesh Viswanathan profile photo

Scalability

No score
No answers yet
No answers on this topic
Sauce Labs7.8
Based on 2 answers
The product is as scalable as your company's wallet can afford, since you are charged per unit of concurrency, where each new unit of concurrency represents another concurrent virtual machine you can spin up.
Brook Beam profile photo

Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
No photo available
  • Increased scope coverage
  • Need to budget for tooling during external facing webpage execution.
Aimee Galias profile photo

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Sauce Labs

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details
Free service available for Open Source projects.