What users are saying about
2 Ratings
57 Ratings
2 Ratings
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Score 5.6 out of 101
57 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
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WorkflowMax

[I would ask about]: How user-friendly the software is and the level of customer support/service that I will receive.
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Feature Rating Comparison

Project Management

10000ft
3.5
WorkflowMax
8.3
Task Management
10000ft
6.0
WorkflowMax
9.0
Resource Management
10000ft
6.0
WorkflowMax
8.0
Gantt Charts
10000ft
2.0
WorkflowMax
Scheduling
10000ft
2.0
WorkflowMax
7.0
Workflow Automation
10000ft
2.0
WorkflowMax
Team Collaboration
10000ft
1.0
WorkflowMax
8.0
Document Management
10000ft
2.0
WorkflowMax
6.6
Email integration
10000ft
1.0
WorkflowMax
Timesheet Tracking
10000ft
7.0
WorkflowMax
10.0
Change request and Case Management
10000ft
2.0
WorkflowMax
7.4
Budget and Expense Management
10000ft
7.0
WorkflowMax
9.0
Mobile Access
10000ft
WorkflowMax
10.0

Professional Services Automation

10000ft
5.0
WorkflowMax
9.2
Quotes/estimates
10000ft
6.0
WorkflowMax
10.0
Invoicing
10000ft
2.0
WorkflowMax
10.0
Project & financial reporting
10000ft
7.0
WorkflowMax
8.0
Integration with accounting software
10000ft
WorkflowMax
9.0

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
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  • Seamless integration in terms of raising sales invoices to my clients based on hours x hourly rate
  • Ability to log tasks by individual job, which can derive a draft invoice.
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Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
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  • Customer service
  • User ability for WorkFlowMax users
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Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
No photo available
WorkflowMax9.0
Based on 1 answer
Because we can't imagine being without it!
Lindsay Simpson profile photo

Usability

No score
No answers yet
No answers on this topic
WorkflowMax9.0
Based on 2 answers
It's easy to use and provides me with instant online access to the management of my business whether I am at my desk or overseas
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Support

No score
No answers yet
No answers on this topic
WorkflowMax8.2
Based on 1 answer
The support team are excellent. The only downside is that you can't phone them!
Mary Moore profile photo

Implementation

No score
No answers yet
No answers on this topic
WorkflowMax9.1
Based on 1 answer
Decide how to breakdown your ongoing jobs - are they monthly recurring or annual broken into chunks?What are you going to give clients i.e. how will your proposals and invoices look?
Mary Moore profile photo

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
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I chose WorkflowMax because it seamlessly integrated with my accounting system Xero
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Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
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  • It has helped us grow as a business
  • Allows us to monitor the entire works progress
  • Much faster lead conversion
  • Increased employee efficiency (provided they fill in their time sheets)
  • Better customer service
Chris Gildersleve profile photo

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
10000ft Editions & Modules
10000ft
Additional Pricing Details

WorkflowMax

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
WorkflowMax Editions & Modules
WorkflowMax
Edition
1 User
$15/month1
5 Users
$49/month1
10 Users
$99/month1
20 Users
$149/month1
Unlimited
$199/month1
1. Bracketed Pricing
Modules
Lead Manager Module
$15/month
WorkflowMax Premium
$50/month
Additional Pricing Details