1CRM vs. Contactually CRM (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Contactually CRM (discontinued)
Score 8.0 out of 10
N/A
Contactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.
$69
per month
Pricing
1CRMContactually CRM (discontinued)
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
Professional
$69.00
per month
Accelerator
$119.00
per month
Offerings
Pricing Offerings
1CRMContactually CRM (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required—
More Pricing Information
Features
1CRMContactually CRM (discontinued)
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
Contactually CRM (discontinued)
8.8
4 Ratings
14% above category average
Customer data management / contact management9.95 Ratings9.84 Ratings
Workflow management9.85 Ratings9.64 Ratings
Territory management9.75 Ratings8.92 Ratings
Opportunity management9.95 Ratings9.43 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings9.94 Ratings
Contract management9.65 Ratings6.02 Ratings
Quote & order management9.95 Ratings6.01 Ratings
Interaction tracking9.95 Ratings9.84 Ratings
Channel / partner relationship management9.75 Ratings9.83 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
26% above category average
Contactually CRM (discontinued)
9.1
4 Ratings
19% above category average
Case management9.85 Ratings9.74 Ratings
Call center management10.05 Ratings8.03 Ratings
Help desk management9.14 Ratings9.73 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
Contactually CRM (discontinued)
9.7
4 Ratings
25% above category average
Lead management8.15 Ratings9.84 Ratings
Email marketing8.05 Ratings9.64 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
Contactually CRM (discontinued)
6.3
3 Ratings
18% below category average
Task management9.05 Ratings7.03 Ratings
Billing and invoicing management8.35 Ratings5.01 Ratings
Reporting8.55 Ratings7.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
Contactually CRM (discontinued)
7.0
3 Ratings
8% below category average
Forecasting8.35 Ratings7.01 Ratings
Pipeline visualization8.55 Ratings7.03 Ratings
Customizable reports8.45 Ratings7.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
12% above category average
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
Custom fields8.45 Ratings7.02 Ratings
Custom objects9.14 Ratings7.01 Ratings
Scripting environment8.24 Ratings7.02 Ratings
API for custom integration8.34 Ratings7.01 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
Contactually CRM (discontinued)
7.5
3 Ratings
10% below category average
Single sign-on capability8.45 Ratings9.02 Ratings
Role-based user permissions8.55 Ratings6.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
15% above category average
Contactually CRM (discontinued)
8.4
3 Ratings
15% above category average
Social data8.44 Ratings9.92 Ratings
Social engagement8.54 Ratings7.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
9% above category average
Contactually CRM (discontinued)
9.9
3 Ratings
32% above category average
Marketing automation8.04 Ratings9.93 Ratings
Compensation management7.64 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
Contactually CRM (discontinued)
9.4
4 Ratings
22% above category average
Mobile access7.24 Ratings9.44 Ratings
Best Alternatives
1CRMContactually CRM (discontinued)
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMContactually CRM (discontinued)
Likelihood to Recommend
9.9
(5 ratings)
9.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
9.9
(4 ratings)
7.0
(1 ratings)
Support Rating
9.9
(4 ratings)
-
(0 ratings)
User Testimonials
1CRMContactually CRM (discontinued)
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
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Discontinued Products
Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Read full review
Discontinued Products
  • The get connected prompts is a very useful feature.
  • Good data consolidation picked up from a variety of sources.
  • Once added, the contact profiles are updated regularly with how the contacts' LinkedIn profile would change.
Read full review
Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review
Discontinued Products
  • Pipeline functions. It's pretty bare minimum right now.
  • Capturing text and phone calls outside the app. It's hard to remember to initiate both from the app.
  • Calendar function. You should be able to edit the calendar in Contactually and it would sync with your Google calendar.
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Likelihood to Renew
Converge Technology Solutions
No answers on this topic
Discontinued Products
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
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Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
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Discontinued Products
Easy to use, does not require a strong technical background at all.
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Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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Discontinued Products
No answers on this topic
Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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Discontinued Products
It seemed to have everything that I wanted and wasn't too expensive.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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Discontinued Products
  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
Read full review
ScreenShots