What users are saying about
23 Ratings
14 Ratings
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.5 out of 101
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Likelihood to Recommend

1ShoppingCart

If you need an ecommerce, email marketing and affiliate program - it is great to have this all in one solution. Larger businesses with many employees in remote locations may need a different solution. If you do not need ecommerce or affiliate, you can use a lower cost program that costs less. The learning curve is short for a solo entrepreneur with some technical knowledge.
Karen Repoli profile photo

ChannelAdvisor

Excellent for marketplace sellers with a lot of products - or those with a high turnover of SKUs. Not well suited to the small seller with only a few SKUs to promote. Also probably not suited to someone who only cares about a single marketplace. The real strength of it comes from managing multiple marketplaces through a single system.
No photo available

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
ChannelAdvisor
7.2
Product catalog & listings
1ShoppingCart
7.5
ChannelAdvisor
7.2
Product management
1ShoppingCart
8.0
ChannelAdvisor
7.1
Bulk product upload
1ShoppingCart
9.0
ChannelAdvisor
8.1
Branding
1ShoppingCart
7.5
ChannelAdvisor
6.0
Mobile storefront
1ShoppingCart
9.0
ChannelAdvisor
Product variations
1ShoppingCart
9.0
ChannelAdvisor
7.0
Website integration
1ShoppingCart
7.0
ChannelAdvisor
7.0
Visual customization
1ShoppingCart
7.0
ChannelAdvisor
6.0
CMS
1ShoppingCart
7.0
ChannelAdvisor
9.0

Online Shopping Cart

1ShoppingCart
8.0
ChannelAdvisor
Abandoned cart recovery
1ShoppingCart
9.0
ChannelAdvisor
Checkout user experience
1ShoppingCart
7.0
ChannelAdvisor

Online Payment System

1ShoppingCart
7.5
ChannelAdvisor
eCommerce security
1ShoppingCart
7.5
ChannelAdvisor

eCommerce Marketing

1ShoppingCart
7.5
ChannelAdvisor
6.0
Promotions & discounts
1ShoppingCart
8.0
ChannelAdvisor
6.0
Personalized recommendations
1ShoppingCart
7.5
ChannelAdvisor
SEO
1ShoppingCart
7.0
ChannelAdvisor

eCommerce Business Management

1ShoppingCart
9.0
ChannelAdvisor
8.0
Multi-site management
1ShoppingCart
9.0
ChannelAdvisor
8.0
Order processing
1ShoppingCart
9.0
ChannelAdvisor
7.0
Inventory management
1ShoppingCart
9.0
ChannelAdvisor
9.0
Shipping
1ShoppingCart
9.0
ChannelAdvisor
8.0
Custom functionality
1ShoppingCart
9.0
ChannelAdvisor

Pros

1ShoppingCart

  • Access to contact information and creating customer profiles - good for reaching out through customer service, accessing email address, address and detailed information on the client helpful for responding quickly and easily
  • Able to add products and programs through auto responders - able to help share information with different groups of people easily and based on specific options within 1ShoppingCart
  • Easy to create coupon codes and pass to customers or add to website or newsletter for specific time ranges and products
  • Simple to add different products and sell easily with the integrated shopping cart
  • Great tool for multiple users to use and work as a virtual team based on different tasks and range that 1ShoppingCart has
  • Ability to create detailed reports based on sales, customers, and so much more. Very helpful for planning.
Eliza Hammesfahr Ceci profile photo

ChannelAdvisor

  • Scales very well - able to handle thousands of product listings with no lag.
  • Constantly implementing new marketplaces.
  • Stays up to date with all changes to marketplace templates and SEM revisions.
No photo available

Cons

1ShoppingCart

  • Customer Service - You have to pay in order to speak to a live customer service rep.
Karen Repoli profile photo

ChannelAdvisor

  • Would love to see integration with even more marketplaces.
  • Reporting could use some improvement.
No photo available

Likelihood to Renew

1ShoppingCart

1ShoppingCart 5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo

ChannelAdvisor

ChannelAdvisor 7.0
Based on 3 answers
Only reason I would renew is because everything is live and working on the system. If I were the company owner I would build my own e-commerce site as a stand-alone site and migrate away from ChannelAdvisor ASAP.
No photo available

Implementation

1ShoppingCart

No score
No answers yet
No answers on this topic

ChannelAdvisor

ChannelAdvisor 8.0
Based on 1 answer
Better control of scope between the resources on both sides involved would allow for better change management.
Brent Boutwell profile photo

Alternatives Considered

1ShoppingCart

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC
Eliza Hammesfahr Ceci profile photo

ChannelAdvisor

Haven't really found a true competitor in the same scale.
No photo available

Return on Investment

1ShoppingCart

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
Eliza Hammesfahr Ceci profile photo

ChannelAdvisor

  • Labor savings of at least several FTEs.
No photo available

Pricing Details

1ShoppingCart

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ChannelAdvisor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison