What users are saying about
23 Ratings
12 Ratings
23 Ratings
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Score 5.8 out of 101
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

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Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
No photo available

ChannelAdvisor

It is well suited for anyone trying to sell their products across multiple marketplaces and websites. It helps cut down on employees and automate tasks that could take a person hours.

It is not well suited if you are only selling on your own website as it is really intended to be used for marketplaces.
MATTHEW MITCHELL profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
ChannelAdvisor
8.8
Product catalog & listings
1ShoppingCart
7.5
ChannelAdvisor
10.0
Product management
1ShoppingCart
8.0
ChannelAdvisor
9.0
Bulk product upload
1ShoppingCart
9.0
ChannelAdvisor
9.0
Branding
1ShoppingCart
7.5
ChannelAdvisor
Mobile storefront
1ShoppingCart
9.0
ChannelAdvisor
Product variations
1ShoppingCart
9.0
ChannelAdvisor
7.0
Website integration
1ShoppingCart
7.0
ChannelAdvisor
Visual customization
1ShoppingCart
7.0
ChannelAdvisor
CMS
1ShoppingCart
7.0
ChannelAdvisor

Online Shopping Cart

1ShoppingCart
8.0
ChannelAdvisor
Abandoned cart recovery
1ShoppingCart
9.0
ChannelAdvisor
Checkout user experience
1ShoppingCart
7.0
ChannelAdvisor

Online Payment System

1ShoppingCart
7.5
ChannelAdvisor
eCommerce security
1ShoppingCart
7.5
ChannelAdvisor

eCommerce Marketing

1ShoppingCart
7.5
ChannelAdvisor
6.0
Promotions & discounts
1ShoppingCart
8.0
ChannelAdvisor
6.0
Personalized recommendations
1ShoppingCart
7.5
ChannelAdvisor
SEO
1ShoppingCart
7.0
ChannelAdvisor

eCommerce Business Management

1ShoppingCart
9.0
ChannelAdvisor
8.0
Multi-site management
1ShoppingCart
9.0
ChannelAdvisor
8.1
Order processing
1ShoppingCart
9.0
ChannelAdvisor
7.0
Inventory management
1ShoppingCart
9.0
ChannelAdvisor
9.0
Shipping
1ShoppingCart
9.0
ChannelAdvisor
8.0
Custom functionality
1ShoppingCart
9.0
ChannelAdvisor

Pros

  • Email Marketing - Easy to use templates but you can also use your custom html template.
  • Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
  • Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
  • Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.
Karen Repoli profile photo
  • Centralized and automated management of large inventories across multiple channels.
  • On the fly repricing of products on Amazon to help keep us competitive.
  • Intuitive feeds for Google shopping helping keep our products more visible.
  • Simple, easy to use interface
  • Knowledge and expertise in the field of online retail that they help all their users to understand.
MATTHEW MITCHELL profile photo

Cons

  • Customer Service - You have to pay in order to speak to a live customer service rep.
Karen Repoli profile photo
  • Faster repricing on Amazon
  • Better technical support. Tickets often take far to long to be closed.
  • Fix bugs and glitches that often cause slowness using the software.
MATTHEW MITCHELL profile photo

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
ChannelAdvisor7.0
Based on 3 answers
Without ChannelAdvisor, our business wouldn't be where it is today so the idea of NOT renewing is out of the question. By not renewing we would have to hire more employees and have more of a workload for existing employees. By keeping costs low and employees effecient we have been able to grow exponentially.
MATTHEW MITCHELL profile photo

Implementation

No score
No answers yet
No answers on this topic
ChannelAdvisor8.0
Based on 1 answer
Better control of scope between the resources on both sides involved would allow for better change management.
Brent Boutwell profile photo

Alternatives Considered

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC
Eliza Hammesfahr Ceci profile photo
Haven't really found a true competitor in the same scale.
No photo available

Return on Investment

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
Eliza Hammesfahr Ceci profile photo
  • Labor savings of at least several FTEs.
No photo available

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ChannelAdvisor

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details