What users are saying about

1ShoppingCart

23 Ratings

ChannelAdvisor

12 Ratings

1ShoppingCart

23 Ratings
Score 5.5 out of 101

ChannelAdvisor

12 Ratings
Score 7.5 out of 101

Add comparison

Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.

ChannelAdvisor

Excellent for marketplace sellers with a lot of products - or those with a high turnover of SKUs. Not well suited to the small seller with only a few SKUs to promote. Also probably not suited to someone who only cares about a single marketplace. The real strength of it comes from managing multiple marketplaces through a single system.

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
ChannelAdvisor
8.8
Product catalog & listings
1ShoppingCart
7.5
ChannelAdvisor
9.9
Product management
1ShoppingCart
8.0
ChannelAdvisor
9.0
Bulk product upload
1ShoppingCart
9.0
ChannelAdvisor
9.0
Branding
1ShoppingCart
7.5
ChannelAdvisor
Mobile storefront
1ShoppingCart
9.0
ChannelAdvisor
Product variations
1ShoppingCart
9.0
ChannelAdvisor
7.1
Website integration
1ShoppingCart
7.0
ChannelAdvisor
Visual customization
1ShoppingCart
7.0
ChannelAdvisor
CMS
1ShoppingCart
7.0
ChannelAdvisor

Online Shopping Cart

1ShoppingCart
8.0
ChannelAdvisor
Abandoned cart recovery
1ShoppingCart
9.0
ChannelAdvisor
Checkout user experience
1ShoppingCart
7.0
ChannelAdvisor

Online Payment System

1ShoppingCart
7.5
ChannelAdvisor
eCommerce security
1ShoppingCart
7.5
ChannelAdvisor

eCommerce Marketing

1ShoppingCart
7.5
ChannelAdvisor
6.0
Promotions & discounts
1ShoppingCart
8.0
ChannelAdvisor
6.0
Personalized recommendations
1ShoppingCart
7.5
ChannelAdvisor
SEO
1ShoppingCart
7.0
ChannelAdvisor

eCommerce Business Management

1ShoppingCart
9.0
ChannelAdvisor
8.0
Multi-site management
1ShoppingCart
9.0
ChannelAdvisor
8.1
Order processing
1ShoppingCart
9.0
ChannelAdvisor
7.1
Inventory management
1ShoppingCart
9.0
ChannelAdvisor
9.0
Shipping
1ShoppingCart
9.0
ChannelAdvisor
8.0
Custom functionality
1ShoppingCart
9.0
ChannelAdvisor

Pros

  • Email Marketing - Easy to use templates but you can also use your custom html template.
  • Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
  • Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
  • Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.
  • Organized complete inventory and distributed the products to multiple websites (ebay, amazon.com, google, etc)
  • Automatically created a catalog of inventory with nice looking theme that updates quantity as items are sold

Cons

  • Customer Service - You have to pay in order to speak to a live customer service rep.
  • Lack of customization, documentation, tutorials, support for the premium webstore
  • Lack of innovation. My client was told that the basic web store was being replace by the premium web store so they needed to upgrade. In my opinion the basic web store was actually much more flexible and robust than the premium web store. Now (it has been less than 2 years) they are making my client switch from the premium web store to "Shopify" and they are charging more money for this. My client was charged to upgrade each time and the process to upgrade was expensive, time consuming, and very convoluted. ChannelAdvisor needs to invest in their technology and migrate data for ChannelAdvisor changes technology. But the experience as an end user is very frustrating since the way of doing things keep changing and not always for the better result for the customer.
  • Channel Advisor needs better support. Help Desk, knowledge base, etc. there are a lot of things you can do with ChannelAdvisor but it is my experience that nothing is very straight forward and there are many different potential problems you will run into and ChannelAdvisor points the finger at "Google" or "Amazon" or "Ebay" instead of helping solve a problem from end to end.
  • It is quite expensive for what it does. I would not have advised my customer to use their product but they were so entrenched that they had no other choice.

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
ChannelAdvisor7.0
Based on 3 answers
Without ChannelAdvisor, our business wouldn't be where it is today so the idea of NOT renewing is out of the question. By not renewing we would have to hire more employees and have more of a workload for existing employees. By keeping costs low and employees effecient we have been able to grow exponentially.

Implementation

No score
No answers yet
No answers on this topic
ChannelAdvisor8.0
Based on 1 answer
Better control of scope between the resources on both sides involved would allow for better change management.

Alternatives Considered

1ShoppingCart is the best solution for entrepreneurs who need a shopping cart solution. It is much easier to manage than Infusionsoft. The price point is much less than Infusionsoft. I recommend anyone considering Infusionsoft have a dedicated expert in that program on their team because of it's complexity. 1ShoppingCart does not require this because it is more user friendly
Haven't really found a true competitor in the same scale.

Return on Investment

  • Increased employee efficiency
  • Integration of shopping cart in website
  • Better customer service
  • Improved brand visiability
  • Labor savings of at least several FTEs.

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ChannelAdvisor

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details