What users are saying about

1ShoppingCart

23 Ratings

Infusionsoft

Top Rated
191 Ratings

1ShoppingCart

23 Ratings
Score 5.5 out of 101

Infusionsoft

Top Rated
191 Ratings
Score 7.6 out of 101

Add comparison

Likelihood to Recommend

1ShoppingCart

I find that people who own product based businesses do well with 1ShoppingCart. If you are offering products you'd like to sell right from your website, this is a great option. However, there are some things to be aware of, it isn't as easy to sell directly to segmented lists. You'll have to manually segment the lists rather than having more intuitive options. There are other things about 1SC that I really like and definitely see its benefits for sure. Many people I know who use this service are highly product based and its important that they have a reliable cart that works easily and without problems.I don't see 1ShoppingCart as the best option for someone who owns a coaching or consulting business. There may be too many options and since these businesses are based on the list, I'd recommend another service to get more for your unique situation. It's important to look at what you are looking for in your service - are you looking for streamlined marketing avenues and integrated cart with customer service options? Then 1SC may not be the best option.

Infusionsoft

If you are in the business of marketing, Infusionsoft is the best software out there. If you are generating leads, sending mass emails and/or tracking a customer database, Infusionsoft will help you tremendously. If you only communicate and advertise a couple times a year, you will not see the return of investment that comes from the project. We've been using the platform for over 2 years now and still have barely scratched the surface of its full capabilities

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Infusionsoft
Product catalog & listings
1ShoppingCart
7.5
Infusionsoft
Product management
1ShoppingCart
8.0
Infusionsoft
Bulk product upload
1ShoppingCart
9.0
Infusionsoft
Branding
1ShoppingCart
7.5
Infusionsoft
Mobile storefront
1ShoppingCart
9.0
Infusionsoft
Product variations
1ShoppingCart
9.0
Infusionsoft
Website integration
1ShoppingCart
7.0
Infusionsoft
Visual customization
1ShoppingCart
7.0
Infusionsoft
CMS
1ShoppingCart
7.0
Infusionsoft

Online Shopping Cart

1ShoppingCart
8.0
Infusionsoft
Abandoned cart recovery
1ShoppingCart
9.0
Infusionsoft
Checkout user experience
1ShoppingCart
7.0
Infusionsoft

Online Payment System

1ShoppingCart
7.5
Infusionsoft
eCommerce security
1ShoppingCart
7.5
Infusionsoft

eCommerce Marketing

1ShoppingCart
7.5
Infusionsoft
Promotions & discounts
1ShoppingCart
8.0
Infusionsoft
Personalized recommendations
1ShoppingCart
7.5
Infusionsoft
SEO
1ShoppingCart
7.0
Infusionsoft

eCommerce Business Management

1ShoppingCart
9.0
Infusionsoft
Multi-site management
1ShoppingCart
9.0
Infusionsoft
Order processing
1ShoppingCart
9.0
Infusionsoft
Inventory management
1ShoppingCart
9.0
Infusionsoft
Shipping
1ShoppingCart
9.0
Infusionsoft
Custom functionality
1ShoppingCart
9.0
Infusionsoft

Sales Force Automation

1ShoppingCart
Infusionsoft
8.6
Customer data management / contact management
1ShoppingCart
Infusionsoft
9.0
Workflow management
1ShoppingCart
Infusionsoft
8.7
Opportunity management
1ShoppingCart
Infusionsoft
7.5
Integration with email client (e.g., Outlook or Gmail)
1ShoppingCart
Infusionsoft
9.3
Quote & order management
1ShoppingCart
Infusionsoft
8.2
Interaction tracking
1ShoppingCart
Infusionsoft
8.7

Marketing Automation

1ShoppingCart
Infusionsoft
9.4
Lead management
1ShoppingCart
Infusionsoft
9.6
Email marketing
1ShoppingCart
Infusionsoft
9.1

CRM Project Management

1ShoppingCart
Infusionsoft
8.2
Task management
1ShoppingCart
Infusionsoft
8.3
Billing and invoicing management
1ShoppingCart
Infusionsoft
7.6
Reporting
1ShoppingCart
Infusionsoft
8.6

CRM Reporting & Analytics

1ShoppingCart
Infusionsoft
7.7
Pipeline visualization
1ShoppingCart
Infusionsoft
7.7

Customization

1ShoppingCart
Infusionsoft
8.9
Custom fields
1ShoppingCart
Infusionsoft
8.3
Custom objects
1ShoppingCart
Infusionsoft
9.6
API for custom integration
1ShoppingCart
Infusionsoft
8.9

Platform

1ShoppingCart
Infusionsoft
6.4
Mobile access
1ShoppingCart
Infusionsoft
6.4

Security

1ShoppingCart
Infusionsoft
8.8
Role-based user permissions
1ShoppingCart
Infusionsoft
8.8

Pros

  • Access to contact information and creating customer profiles - good for reaching out through customer service, accessing email address, address and detailed information on the client helpful for responding quickly and easily
  • Able to add products and programs through auto responders - able to help share information with different groups of people easily and based on specific options within 1ShoppingCart
  • Easy to create coupon codes and pass to customers or add to website or newsletter for specific time ranges and products
  • Simple to add different products and sell easily with the integrated shopping cart
  • Great tool for multiple users to use and work as a virtual team based on different tasks and range that 1ShoppingCart has
  • Ability to create detailed reports based on sales, customers, and so much more. Very helpful for planning.
  • Automation. We can send contacts information and communicate with them based on their preferences.
  • I love the Campaign Builder which helps us think through the strategy we want to use AND execute it
  • I really like the level of detail you can capture for each contact's record to learn about their buying behavior and how they make decisions.

Cons

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
  • Infusionsoft has very strict rules about the importing of email addresses. I know several users who have had issues importing and mailing to lists that Infusionsoft didn't deem to be suitable for marketing purposes.
  • Because Infusionsoft is such a powerful solution it's easy to be overwhelmed when starting to use it. Because of this, many customers don't take advantage of all the features Infusionsoft offers.

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Infusionsoft1.2
Based on 34 answers
We are a certified partner and we keep that status in good standing. But we don't use it as our core platform any longer. It's important to disclose that we work with many other technology and other solution partners/companies and remain agnostic in delivering these solutions to clients.

Usability

No score
No answers yet
No answers on this topic
Infusionsoft4.6
Based on 11 answers
Buyer beware. Be prepared to invest many hours if you plan to manage this application yourself. This is true of any automation solution. Can you take classes and go to University again and become a great marketing automation expert yourself? Yes, probably. But should you be investing your highest and most productive use of time building out Infusionsoft. Not likely.Which means you need to plan on finding someone you can trust and that is the plain truth. There are many qualified consultants who have sufficient sales, marketing, business, content, life and Infusionsoft experience to help you get results. But far too many people decry this as an all in one solution that is easy to use. This will never be the case even though the product development team is constantly working to make it a better product and easier to use.We don't make our own paper clips for a reason. We outsource all the time. We have to make really informed decisions on the solutions we use and then commit to learning best practices for marketing regardless of the platform.Do not expect to pay someone less than $150-$250 per hour to really make this application sing. Or pay them for training or internal services and then kick yourself.

Reliability and Availability

No score
No answers yet
No answers on this topic
Infusionsoft8.8
Based on 5 answers
Haven't experienced any real issues with availability. Reliability is another deal.

Performance

No score
No answers yet
No answers on this topic
Infusionsoft7.7
Based on 5 answers
OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.

Support

No score
No answers yet
No answers on this topic
Infusionsoft2.0
Based on 8 answers
It may be easy to get someone on chat or phone for which I give these guys credit. But this does not mean you will get the answers you want or like. It's a buggy system. Why? Because it's all in one. The CRM is decent. The cart a joke. The email editor laughable. Affiliate partner function serves a huge business risk unless programmed by a NASA level consultant for which you can and must pay dearly. There are just too many bugs overall.

In-Person Training

No score
No answers yet
No answers on this topic
Infusionsoft8.6
Based on 5 answers
This training is taught often to the lowest common denominator so as to help as many customers of theirs as possible. We do the training and coaching and implementations for our clients. But clients who I know who have been to their training get trained well. The gap that can exist lies in you doing your part and really investing in using and building out the application.The training and education is only as good as your willingness to apply it.

Online Training

No score
No answers yet
No answers on this topic
Infusionsoft9.5
Based on 5 answers
If you're willing to click and learn as you go, there are great resources for training including on page help and video.

Implementation

No score
No answers yet
No answers on this topic
Infusionsoft8.0
Based on 8 answers
Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.

Alternatives Considered

Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product
Nimble has no automation. ActiveCampaign has no pipeline management. Marketo and HubSpot are good but too expensive.

Scalability

No score
No answers yet
No answers on this topic
Infusionsoft2.0
Based on 1 answer
Pricing is user and email and function based. Way too many pay walls and not native function for scaling. It's scaleable with NASA level marketing automation talent you must pay to engage. Otherwise, it gets expensive quickly for scaling to a true small business, which is what they target. Over 25 users and you're screwed. Look at the competition first, evaluate what you really need for your business and start there. Keep it simple, build your cash flow and confidence in the people you hired to make this work and then scale. Don't get sucked into the dream that this thing will help you sell your book to millions and you get famous while hanging on your boat or whatever. Building a small business is hard enough. Adding software often adds complexity in order to successfully scale.

Return on Investment

  • Faster lead conversion, definitely
  • Expensive if not utilized. Infusionsoft is a software investment and an expense for marketing. If it is not used for that purpose it is too expensive for a small business owner to consider.
  • It easy to use if you are tech inclined or you have the ability to hire a coach to maximize the value that the software provides.
  • It can be used as a project management tool and daily to do list if it is fully embraced by the user.

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
1ShoppingCart Editions & Modules
1ShoppingCart
Additional Pricing Details

Infusionsoft

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,999*
1.  prerequisite for all new customers
Infusionsoft Editions & Modules
Infusionsoft
Edition
Essentials
$1991
Starter
$991
Complete
$2991
1. per month
Additional Pricing Details
With the Infusionsoft Kickstart service, you get a dedicated coach that will get to know your business goals to help you implement the plans that will make the biggest impact. This on-boarding service is a prerequisite for all new customers, and include one-on-one coaching and training resources. The one-time free price ranges from $999 to $2,999