What users are saying about

1ShoppingCart

23 Ratings

Infusionsoft

Top Rated
191 Ratings

1ShoppingCart

23 Ratings
Score 5.6 out of 101

Infusionsoft

Top Rated
191 Ratings
Score 7.6 out of 101

Add comparison

Likelihood to Recommend

1ShoppingCart

I find that people who own product based businesses do well with 1ShoppingCart. If you are offering products you'd like to sell right from your website, this is a great option. However, there are some things to be aware of, it isn't as easy to sell directly to segmented lists. You'll have to manually segment the lists rather than having more intuitive options. There are other things about 1SC that I really like and definitely see its benefits for sure. Many people I know who use this service are highly product based and its important that they have a reliable cart that works easily and without problems.I don't see 1ShoppingCart as the best option for someone who owns a coaching or consulting business. There may be too many options and since these businesses are based on the list, I'd recommend another service to get more for your unique situation. It's important to look at what you are looking for in your service - are you looking for streamlined marketing avenues and integrated cart with customer service options? Then 1SC may not be the best option.
Eliza Hammesfahr Ceci profile photo

Infusionsoft

If you are in the business of marketing, Infusionsoft is the best software out there. If you are generating leads, sending mass emails and/or tracking a customer database, Infusionsoft will help you tremendously. If you only communicate and advertise a couple times a year, you will not see the return of investment that comes from the project. We've been using the platform for over 2 years now and still have barely scratched the surface of its full capabilities
Travis Watts profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Infusionsoft
Product catalog & listings
1ShoppingCart
7.5
Infusionsoft
Product management
1ShoppingCart
8.0
Infusionsoft
Bulk product upload
1ShoppingCart
9.0
Infusionsoft
Branding
1ShoppingCart
7.5
Infusionsoft
Mobile storefront
1ShoppingCart
9.0
Infusionsoft
Product variations
1ShoppingCart
9.0
Infusionsoft
Website integration
1ShoppingCart
7.0
Infusionsoft
Visual customization
1ShoppingCart
7.0
Infusionsoft
CMS
1ShoppingCart
7.0
Infusionsoft

Online Shopping Cart

1ShoppingCart
8.0
Infusionsoft
Abandoned cart recovery
1ShoppingCart
9.0
Infusionsoft
Checkout user experience
1ShoppingCart
7.0
Infusionsoft

Online Payment System

1ShoppingCart
7.5
Infusionsoft
eCommerce security
1ShoppingCart
7.5
Infusionsoft

eCommerce Marketing

1ShoppingCart
7.5
Infusionsoft
Promotions & discounts
1ShoppingCart
8.0
Infusionsoft
Personalized recommendations
1ShoppingCart
7.5
Infusionsoft
SEO
1ShoppingCart
7.0
Infusionsoft

eCommerce Business Management

1ShoppingCart
9.0
Infusionsoft
Multi-site management
1ShoppingCart
9.0
Infusionsoft
Order processing
1ShoppingCart
9.0
Infusionsoft
Inventory management
1ShoppingCart
9.0
Infusionsoft
Shipping
1ShoppingCart
9.0
Infusionsoft
Custom functionality
1ShoppingCart
9.0
Infusionsoft

Sales Force Automation

1ShoppingCart
Infusionsoft
8.6
Customer data management / contact management
1ShoppingCart
Infusionsoft
9.0
Workflow management
1ShoppingCart
Infusionsoft
8.7
Opportunity management
1ShoppingCart
Infusionsoft
7.5
Integration with email client (e.g., Outlook or Gmail)
1ShoppingCart
Infusionsoft
9.3
Quote & order management
1ShoppingCart
Infusionsoft
8.2
Interaction tracking
1ShoppingCart
Infusionsoft
8.7

Marketing Automation

1ShoppingCart
Infusionsoft
9.4
Lead management
1ShoppingCart
Infusionsoft
9.6
Email marketing
1ShoppingCart
Infusionsoft
9.2

CRM Project Management

1ShoppingCart
Infusionsoft
8.2
Task management
1ShoppingCart
Infusionsoft
8.3
Billing and invoicing management
1ShoppingCart
Infusionsoft
7.6
Reporting
1ShoppingCart
Infusionsoft
8.6

CRM Reporting & Analytics

1ShoppingCart
Infusionsoft
7.7
Pipeline visualization
1ShoppingCart
Infusionsoft
7.7

Customization

1ShoppingCart
Infusionsoft
8.9
Custom fields
1ShoppingCart
Infusionsoft
8.3
Custom objects
1ShoppingCart
Infusionsoft
9.6
API for custom integration
1ShoppingCart
Infusionsoft
8.8

Platform

1ShoppingCart
Infusionsoft
6.4
Mobile access
1ShoppingCart
Infusionsoft
6.4

Security

1ShoppingCart
Infusionsoft
8.8
Role-based user permissions
1ShoppingCart
Infusionsoft
8.8

Pros

  • Access to contact information and creating customer profiles - good for reaching out through customer service, accessing email address, address and detailed information on the client helpful for responding quickly and easily
  • Able to add products and programs through auto responders - able to help share information with different groups of people easily and based on specific options within 1ShoppingCart
  • Easy to create coupon codes and pass to customers or add to website or newsletter for specific time ranges and products
  • Simple to add different products and sell easily with the integrated shopping cart
  • Great tool for multiple users to use and work as a virtual team based on different tasks and range that 1ShoppingCart has
  • Ability to create detailed reports based on sales, customers, and so much more. Very helpful for planning.
Eliza Hammesfahr Ceci profile photo
  • Email communication features are fantastic. Infusionsoft has endless ways to communicate in an automated way with your customers.
  • Tracking is super simple. Infusionsoft offers many ways to keep track of customer profiles, conversations, emails sent ect. It is very customizable
  • Customization. Infusionsoft is the most versatile and customizable platform our company has used. You can make Infusionsoft do practically anything you need in terms of marketing, communication and tracking.
Travis Watts profile photo

Cons

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
Eliza Hammesfahr Ceci profile photo
  • Infusionsoft can be a challenge for new less-tech savvy customers. As a business owner, technology is not always a top skill. I've worked with a number of clients who purchased Infusionsoft in an effort to grow their business only to be completely overwhelmed and scared about how to get it setup and operational.
  • Better one-on-one account management with regular check-in's to make sure that the Infusionsoft customer is happy, has all the resources they need for setup. This may help get people shifted over and fully converted to Infusionsoft faster so it doesn't feel like a financial burden paying for old systems (Constant Contact, MailChimp, 1ShoppingCart, etc) AND Infusionsoft simultaneously for several months.
  • A "before we get started" checklist to help new clients get more prepared before their first training session. For example: Have your business logo .jpg ready w dimensions of X, Have a .jpg email header logo(s) available w dimension of X, Have a sample product image available, have a CSV file of your contacts exported from your existing email program, have X questions prepared so we can begin working on your specific needs asap.
Ellen Butler profile photo

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
Infusionsoft1.2
Based on 34 answers
Infusionsoft is simple to use, and easy to learn. The customer service and support desks are incredibly helpful and willing to take all the time you need to get you answers you are thrilled about.
James Keddington profile photo

Usability

No score
No answers yet
No answers on this topic
Infusionsoft4.7
Based on 11 answers
It takes a while to learn!
Maurice D. Williams, MS profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Infusionsoft8.8
Based on 5 answers
Haven't experienced any real issues with availability. Reliability is another deal.
Clifford Jones profile photo

Performance

No score
No answers yet
No answers on this topic
Infusionsoft7.7
Based on 5 answers
OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
Clifford Jones profile photo

Support

No score
No answers yet
No answers on this topic
Infusionsoft2.0
Based on 8 answers
It may be easy to get someone on chat or phone for which I give these guys credit. But this does not mean you will get the answers you want or like. It's a buggy system. Why? Because it's all in one. The CRM is decent. The cart a joke. The email editor laughable. Affiliate partner function serves a huge business risk unless programmed by a NASA level consultant for which you can and must pay dearly. There are just too many bugs overall.
Clifford Jones profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Infusionsoft8.6
Based on 5 answers
This training is taught often to the lowest common denominator so as to help as many customers of theirs as possible. We do the training and coaching and implementations for our clients. But clients who I know who have been to their training get trained well. The gap that can exist lies in you doing your part and really investing in using and building out the application.The training and education is only as good as your willingness to apply it.
Clifford Jones profile photo

Online Training

No score
No answers yet
No answers on this topic
Infusionsoft9.5
Based on 5 answers
If you're willing to click and learn as you go, there are great resources for training including on page help and video.
Clifford Jones profile photo

Implementation

No score
No answers yet
No answers on this topic
Infusionsoft8.0
Based on 8 answers
Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
Chris LeBrun, MBA, CFRE profile photo

Alternatives Considered

Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product
No photo available
The others are not trying to be all things to all people. The others don't pretend their solution is the end-all-be-all to save small business owners. They are not all in one and don't pretend to be, regardless of the price points, from lower to higher. We used Infusionsoft because I, as the owner of the company, was willing to invest hundreds of hours learning and using the system. Plus, I paid out thousands of dollars over the first several years for others to help me integrate it with our marketing campaigns because I am not a programmer and never will be. I enjoy doing this kind of work on top of the coaching and advising I do for a living. Then I made automation and content marketing a natural extension of my business. It complimented by business model, until recently, when we found a better solution that does not try to be all things to all people and save the world.
Clifford Jones profile photo

Scalability

No score
No answers yet
No answers on this topic
Infusionsoft2.0
Based on 1 answer
Pricing is user and email and function based. Way too many pay walls and not native function for scaling. It's scaleable with NASA level marketing automation talent you must pay to engage. Otherwise, it gets expensive quickly for scaling to a true small business, which is what they target. Over 25 users and you're screwed. Look at the competition first, evaluate what you really need for your business and start there. Keep it simple, build your cash flow and confidence in the people you hired to make this work and then scale. Don't get sucked into the dream that this thing will help you sell your book to millions and you get famous while hanging on your boat or whatever. Building a small business is hard enough. Adding software often adds complexity in order to successfully scale.
Clifford Jones profile photo

Return on Investment

  • Faster lead conversion, definitely
No photo available
  • We are new users but are already seeing a better lead response.
Eric Wilmot profile photo

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
1ShoppingCart Editions & Modules
1ShoppingCart
Additional Pricing Details

Infusionsoft

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,999*
1.  prerequisite for all new customers
Infusionsoft Editions & Modules
Infusionsoft
Edition
Essentials
$1991
Starter
$991
Complete
$2991
1. per month
Additional Pricing Details
With the Infusionsoft Kickstart service, you get a dedicated coach that will get to know your business goals to help you implement the plans that will make the biggest impact. This on-boarding service is a prerequisite for all new customers, and include one-on-one coaching and training resources. The one-time free price ranges from $999 to $2,999