What users are saying about
23 Ratings
4 Ratings
23 Ratings
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Score 7.6 out of 101
4 Ratings
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Score 6.8 out of 101

Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
No photo available

Nexternal

If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
Kielly Lewis profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Nexternal
Product catalog & listings
1ShoppingCart
7.5
Nexternal
Product management
1ShoppingCart
8.0
Nexternal
Bulk product upload
1ShoppingCart
9.0
Nexternal
Branding
1ShoppingCart
7.5
Nexternal
Mobile storefront
1ShoppingCart
9.0
Nexternal
Product variations
1ShoppingCart
9.0
Nexternal
Website integration
1ShoppingCart
7.0
Nexternal
Visual customization
1ShoppingCart
7.0
Nexternal
CMS
1ShoppingCart
7.0
Nexternal

Online Shopping Cart

1ShoppingCart
8.0
Nexternal
Abandoned cart recovery
1ShoppingCart
9.0
Nexternal
Checkout user experience
1ShoppingCart
7.0
Nexternal

Online Payment System

1ShoppingCart
7.5
Nexternal
eCommerce security
1ShoppingCart
7.5
Nexternal

eCommerce Marketing

1ShoppingCart
7.5
Nexternal
Promotions & discounts
1ShoppingCart
8.0
Nexternal
Personalized recommendations
1ShoppingCart
7.5
Nexternal
SEO
1ShoppingCart
7.0
Nexternal

eCommerce Business Management

1ShoppingCart
9.0
Nexternal
Multi-site management
1ShoppingCart
9.0
Nexternal
Order processing
1ShoppingCart
9.0
Nexternal
Inventory management
1ShoppingCart
9.0
Nexternal
Shipping
1ShoppingCart
9.0
Nexternal
Custom functionality
1ShoppingCart
9.0
Nexternal

Pros

1ShoppingCart

  • Email Marketing - Easy to use templates but you can also use your custom html template.
  • Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
  • Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
  • Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.
Karen Repoli profile photo

Nexternal

  • Nexternal's customer service is the best in the business. Each account comes with a dedicated account rep who answers the phone when you call, and personally replies to your emails within a very reasonable time - sometimes within minutes!
  • Nexternal is consistently improving their platform with added tools and 3rd party integrations for everything from social sharing and email campaign management to search optimization tools and automatic product feed integrations such as Amazon.
  • Nexternal offers site security and PCI compliance out of the box. There is no need for an additional SSL, nor do you need to worry about the security of your clients' personal information.
  • Nexternal is scalable and grows with your business. We have more than a handful of clients who have been with Nexternal for more than 10 years. In web-speak, that's like 50 years!
  • The Nexternal shopping cart template can be customized to create a consistently branded experience from your home page throughout the entire shopping process.
  • Nexternal offers a host of API and XML toolsets that allow clients to sync data between their ecommerce platform and most any other third party platform, thereby coordinating the operations of your business and cutting down on management time.
Katie Partridge profile photo

Cons

1ShoppingCart

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
Eliza Hammesfahr Ceci profile photo

Nexternal

  • Nexternal needs a POS system that enables you to swipe credit cards. We switched to a different system because this was a limitation of Nexternal. At the point of purchase we used to have to write everything down and enter in later.
  • The shipping functionality is extremely basic. The shipping address check for each state never worked properly. Also, with our new system, the woman who does the compliance can pull all reports per state out of it. Nexternal does not have that capability.
Stephanie Barnett profile photo

Likelihood to Renew

1ShoppingCart

1ShoppingCart 5.5
Based on 2 answers
Ease of use and affiliate program.
Kristin Kuzik profile photo

Nexternal

Nexternal 8.5
Based on 3 answers
I'm so happy with Nexternal I don't see myself using any other platform. We currently only use Nexternal for our web store, but we are looking to expand into the tasting rooms and offer mobile points of sale.
Kielly Lewis profile photo

Usability

1ShoppingCart

No score
No answers yet
No answers on this topic

Nexternal

Nexternal 9.0
Based on 2 answers
Nexternal has been around for over a decade - they may have defined the ecommerce admin panel. That said, they could stand to update it a bit - adding more drag and drop functionality and integrating a more comprehensive CMS allowing your home page to be part of your ecommerce website.
Katie Partridge profile photo

Support

1ShoppingCart

No score
No answers yet
No answers on this topic

Nexternal

Nexternal 10.0
Based on 2 answers
Doreen and Lanette are my lovely ladies. They are always available and do whatever they can to make sure I am taken care of. They have always been there for me and I know they will always be there for me.
Kielly Lewis profile photo

Implementation

1ShoppingCart

No score
No answers yet
No answers on this topic

Nexternal

Nexternal 10.0
Based on 1 answer
I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
Kielly Lewis profile photo

Alternatives Considered

1ShoppingCart

Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product
No photo available

Nexternal

Nexternal is a much more basic system in terms of an OMS system but it has much more limitations compared to Submerse. Submerse however is a newer products with a ton of glitches and terrible reporting methods. If Nexternal created a POS system and revamped their shipping capabilities, I would choose Nexternal.
Stephanie Barnett profile photo

Return on Investment

1ShoppingCart

  • Increased employee efficiency
  • Integration of shopping cart in website
  • Better customer service
  • Improved brand visiability
Karen Repoli profile photo

Nexternal

  • Because we are a development team who focuses on integrating Nexternal with our clients' sites, we can't speak to specific ROI or conversions, however, the length of time our clients stick with Nexternal says it all - in an industry where there are no shortage of choices in platforms, we have rarely ever moved a client from Nexternal to another platform. Instead, the vast majority of our clients who use Nexternal now either started off with the platform or moved to Nexternal from a less-than platform. We have clients who have been with Nexternal for over a decade, and that's really saying something.
  • In the 10+ years that we have worked with Nexternal we have developed a solid relationship that is built solely on trust. We don't get any commission for referring customers to their site, nor do they receive any commission for sending customers our way. We work together because we enjoy it and we know that the other is dependable and worthwhile.
Katie Partridge profile photo

Pricing Details

1ShoppingCart

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nexternal

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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