What users are saying about
23 Ratings
4 Ratings
23 Ratings
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Score 6 out of 101
4 Ratings
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Score 6.8 out of 101

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Likelihood to Recommend

1ShoppingCart

If you need an ecommerce, email marketing and affiliate program - it is great to have this all in one solution. Larger businesses with many employees in remote locations may need a different solution. If you do not need ecommerce or affiliate, you can use a lower cost program that costs less. The learning curve is short for a solo entrepreneur with some technical knowledge.
Karen Repoli profile photo

Nexternal

Nexternal's customer service is the best in the business, and this support is especially important for a new online business. Their support can help alleviate the stresses common to starting an online business and learning the ropes of an admin platform. Nexternal isn't designed for any specific industry. Though they specialize in wine ecommerce sites, our Nexternal clients offer everything from army/navy gear and vegan products to supplements and mouth guards.In most every scenario, if Nexternal doesn't offer the capability, they can determine an effective work-around
Katie Partridge profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Nexternal
Product catalog & listings
1ShoppingCart
7.5
Nexternal
Product management
1ShoppingCart
8.0
Nexternal
Bulk product upload
1ShoppingCart
9.0
Nexternal
Branding
1ShoppingCart
7.5
Nexternal
Mobile storefront
1ShoppingCart
9.0
Nexternal
Product variations
1ShoppingCart
9.0
Nexternal
Website integration
1ShoppingCart
7.0
Nexternal
Visual customization
1ShoppingCart
7.0
Nexternal
CMS
1ShoppingCart
7.0
Nexternal

Online Shopping Cart

1ShoppingCart
8.0
Nexternal
Abandoned cart recovery
1ShoppingCart
9.0
Nexternal
Checkout user experience
1ShoppingCart
7.0
Nexternal

Online Payment System

1ShoppingCart
7.5
Nexternal
eCommerce security
1ShoppingCart
7.5
Nexternal

eCommerce Marketing

1ShoppingCart
7.5
Nexternal
Promotions & discounts
1ShoppingCart
8.0
Nexternal
Personalized recommendations
1ShoppingCart
7.5
Nexternal
SEO
1ShoppingCart
7.0
Nexternal

eCommerce Business Management

1ShoppingCart
9.0
Nexternal
Multi-site management
1ShoppingCart
9.0
Nexternal
Order processing
1ShoppingCart
9.0
Nexternal
Inventory management
1ShoppingCart
9.0
Nexternal
Shipping
1ShoppingCart
9.0
Nexternal
Custom functionality
1ShoppingCart
9.0
Nexternal

Pros

  • Email Marketing - Easy to use templates but you can also use your custom html template.
  • Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
  • Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
  • Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.
Karen Repoli profile photo
  • Nexternal's customer service is the best in the business. Each account comes with a dedicated account rep who answers the phone when you call, and personally replies to your emails within a very reasonable time - sometimes within minutes!
  • Nexternal is consistently improving their platform with added tools and 3rd party integrations for everything from social sharing and email campaign management to search optimization tools and automatic product feed integrations such as Amazon.
  • Nexternal offers site security and PCI compliance out of the box. There is no need for an additional SSL, nor do you need to worry about the security of your clients' personal information.
  • Nexternal is scalable and grows with your business. We have more than a handful of clients who have been with Nexternal for more than 10 years. In web-speak, that's like 50 years!
  • The Nexternal shopping cart template can be customized to create a consistently branded experience from your home page throughout the entire shopping process.
  • Nexternal offers a host of API and XML toolsets that allow clients to sync data between their ecommerce platform and most any other third party platform, thereby coordinating the operations of your business and cutting down on management time.
Katie Partridge profile photo

Cons

  • Customer Service - You have to pay in order to speak to a live customer service rep.
Karen Repoli profile photo
  • Honestly, I can't think of one! The only thing Nexternal doesn't sync up with that we use is GSO, but that is a small west coast shipping service, so I wouldn't expect them to integrate with them.
Kielly Lewis profile photo

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
Nexternal8.5
Based on 3 answers
Nexternal has been a major player in the eCommerce industry for well over a decade. Their longevity is owed to their rock-solid platform and stellar support staff. They will continue to grow their platform, providing their customers with the tools necessary for a successful online business in this ever-changing enviroment.
Katie Partridge profile photo

Usability

No score
No answers yet
No answers on this topic
Nexternal9.0
Based on 2 answers
I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
Kielly Lewis profile photo

Support

No score
No answers yet
No answers on this topic
Nexternal10.0
Based on 2 answers
Doreen and Lanette are my lovely ladies. They are always available and do whatever they can to make sure I am taken care of. They have always been there for me and I know they will always be there for me.
Kielly Lewis profile photo

Implementation

No score
No answers yet
No answers on this topic
Nexternal10.0
Based on 1 answer
I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
Kielly Lewis profile photo

Alternatives Considered

Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product
No photo available
The majority of comparable ecommerce platforms offer similar services and tools such as unlimited products, comprehensive product display, search optimization, email campaign management, integrated shipping, taxes, B2B, multiple-storefronts, site security, social sharing/integrations, product feeds, reporting, 3rd party integrations or plugins, content management capabilities, and more. But NO other ecommerce platform offers the level of customer service that Nexternal does. Placing a call to your dedicated account rep, and having them answer the phone, and then *gasp* answer your question is just the best
Katie Partridge profile photo

Return on Investment

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
Eliza Hammesfahr Ceci profile photo
  • Because we are a development team who focuses on integrating Nexternal with our clients' sites, we can't speak to specific ROI or conversions, however, the length of time our clients stick with Nexternal says it all - in an industry where there are no shortage of choices in platforms, we have rarely ever moved a client from Nexternal to another platform. Instead, the vast majority of our clients who use Nexternal now either started off with the platform or moved to Nexternal from a less-than platform. We have clients who have been with Nexternal for over a decade, and that's really saying something.
  • In the 10+ years that we have worked with Nexternal we have developed a solid relationship that is built solely on trust. We don't get any commission for referring customers to their site, nor do they receive any commission for sending customers our way. We work together because we enjoy it and we know that the other is dependable and worthwhile.
Katie Partridge profile photo

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Nexternal

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details