[24]7 Conversations vs. Salesforce Einstein Bots
[24]7 Conversations vs. Salesforce Einstein Bots
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 [24]7 Conversations | N/A | [24]7 Conversations is a chatbot solution designed to combine machine efficiency and conversational AI with human experience and insight to anticipate and resolve customer issues quickly and efficiently. | N/A | |
 Einstein Bots | N/A | Salesforce' Einstein Bots provide customers with intelligent, self-service bots. Requires Service UE or Digital Engagement. It is a self-service solution and add-on to the Salesforce Service Cloud, and is available with a Enterprise or Unlimited edition. | $50 per month per 100 conversations |
| [24]7 Conversations | Salesforce Einstein Bots | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| [24]7 Conversations | Salesforce Einstein Bots | |
|---|---|---|
| Small Businesses |  Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
| Medium-sized Companies |  Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| [24]7 Conversations | Salesforce Einstein Bots | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 6.4 (1 ratings) |
| [24]7 Conversations | Salesforce Einstein Bots | |
|---|---|---|
| Likelihood to Recommend |  [24]7.ai No answers on this topic | Salesforce
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| Pros | [24]7.ai No answers on this topic | Salesforce
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| Cons | [24]7.ai No answers on this topic | Salesforce
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| Return on Investment | [24]7.ai No answers on this topic | Salesforce
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| ScreenShots |