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Score 8.6 out of 101
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Score 9.3 out of 101

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Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
Rodolfo M. Raya profile photo

FastSpring

FastSpring is very well suited for handling the sales of ebooks from a website, because it takes care of all details of ordering, payment processing, and file delivery, with minimal need for intervention by the owner of the website. FastSpring is especially well suited for the sales of digital products that are sold internationally because FastSpring customizes ordering pages for various countries with respect to factors such as language, currency, and taxes.
Alex White profile photo

Pros

  • Easy to use
  • Customizable
  • Contains all basic reports and marketing tools
Madina Mukhamedova profile photo
  • FastSpring builds and maintains a global payment system that provides secure transactions.
  • For a small company like ours, FastSpring removes the worry about the e-commerce process and all that it entails.
  • FastSpring provides an easy, localized purchasing experience for every customer, everywhere.
  • It seems like a cost-effective solution that could be up and running within a matter of hours, not days or weeks.
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Cons

  • Local payments methods are an area for improvement. Not all are connected so far.
  • Bulk updates for catalogs are missing at the moment, to be added in upcoming releases I hope.
Madina Mukhamedova profile photo
  • FastSpring keeps growing and handles much bigger companies now. They don't show the same interest to small companies as they have in the beginning. As a result, the support and feature requests are not fulfilled.
  • The dashboard is outdated. They need to improve on the customization section of the dashboard to provide more options and make it much easier to understand.
  • Affiliate system in FastSpring is used via a 3rd party – impact radius. And we find this extremely complicated. I wish they can go back to keeping Affiliate solutions inside FastSpring as they had in the past.
No photo available

Alternatives Considered

Avangate Digital Commerce is more flexible, can be adjusted for your business needs.
Madina Mukhamedova profile photo
Compared to Paddle – FastSpring has much more experience in the e-commerce solution market. They already patched many things that Paddle might still go through. And Avangate is just very user-unfriendly (In my personal opinion). Their dashboard and checkout are just outdated. As a software company that builds and sells software via online in 2018 – we need to implement a fresh and simple experience for our potential customers. FastSpring offered this and Avangate didn't.
No photo available

Return on Investment

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also
Madina Mukhamedova profile photo
  • Well – their services are not free. Negative is that they take a commission which of course we could always look forward to lowering.
  • FastSpring's new checkout solution improved our conversion rate by 15%.
  • FastSpring provides a good view of how your business is growing in terms of revenue. You can see the refunds made this month, type of currencies performing the best, countries and more.
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Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
2SELL - 3.5% + 0.30 EUR per successful sale 2SUBSCRIBE - 4.5% + 0.40 EUR per successful sale 2MONETIZE - 6.0% + 0.50 EUR per successful sale

FastSpring

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details