What users are saying about

2Checkout

8 Ratings

FastSpring

6 Ratings

2Checkout

8 Ratings
Score 8.6 out of 101

FastSpring

6 Ratings
Score 9.3 out of 101

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Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
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FastSpring

FastSpring will be well suited for a company that needs simple checkout solution. As a bonus, you'll get a nice checkout flow. If you're a company that doesn't have the time to concentrate and becomes an expert in data security, currency conversion, global tax management, or fraud detection – this will be a great fit. It's appropriate for anyone who doesn't want to waste time on managing support for their e-commerce business.
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Pros

  • 2Checkout handles credit cards that I would not be able to accept from my country.
  • Fraud prevention works. They saved me a couple of times and I appreciate that.
  • I always received my payments on time. I never had to complain.
Rodolfo M. Raya profile photo
  • FastSpring builds and maintains a global payment system that provides secure transactions.
  • For a small company like ours, FastSpring removes the worry about the e-commerce process and all that it entails.
  • FastSpring provides an easy, localized purchasing experience for every customer, everywhere.
  • It seems like a cost-effective solution that could be up and running within a matter of hours, not days or weeks.
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Cons

  • I get my payments via a Payoneer credit card. Sometimes I would prefer to receive a wire transfer instead but it is not so easy to switch payment methods.
  • Payment checking and purchase confirmation take about 10 minutes. It is not too much but for clients, it seems an eternity.
Rodolfo M. Raya profile photo
  • FastSpring keeps growing and handles much bigger companies now. They don't show the same interest to small companies as they have in the beginning. As a result, the support and feature requests are not fulfilled.
  • The dashboard is outdated. They need to improve on the customization section of the dashboard to provide more options and make it much easier to understand.
  • Affiliate system in FastSpring is used via a 3rd party – impact radius. And we find this extremely complicated. I wish they can go back to keeping Affiliate solutions inside FastSpring as they had in the past.
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Alternatives Considered

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
Rodolfo M. Raya profile photo
Compared to Paddle – FastSpring has much more experience in the e-commerce solution market. They already patched many things that Paddle might still go through. And Avangate is just very user-unfriendly (In my personal opinion). Their dashboard and checkout are just outdated. As a software company that builds and sells software via online in 2018 – we need to implement a fresh and simple experience for our potential customers. FastSpring offered this and Avangate didn't.
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Return on Investment

  • 2Checkout charges you for every sale. It does not have other costs that can affect your finances.
  • 2Checkout has two plans for software companies. Make sure to select the one that is right for you or you will find yourself paying a high commission.
Rodolfo M. Raya profile photo
  • Well – their services are not free. Negative is that they take a commission which of course we could always look forward to lowering.
  • FastSpring's new checkout solution improved our conversion rate by 15%.
  • FastSpring provides a good view of how your business is growing in terms of revenue. You can see the refunds made this month, type of currencies performing the best, countries and more.
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Screenshots

Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Growth Edition: 3.99% + $1 / per transaction fee Standard Edition: 4.9% + $2.50 / per transaction fee Enterprise Edition: Custom Tailored (Contact for Pricing)

FastSpring

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details