365Ticketing vs. ClickDesk
365Ticketing vs. ClickDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
365Ticketing | Mid-Size Companies (51-1,000 employees) | 365Ticketing is a versatile SaaS ticketing system that can be used as help desk software, issue tracking software or as incident management software. According to the vendor, key benefits include: - Automatic ticket assignment to the authorized technicians based on workload balancing - Automatic deadline calculation based on the technicians’ work schedule - Meeting SLAs due to sending alerts and notifications when deadlines are approaching - Improved communication with… | $17 user/month | |
ClickDesk | N/A | ClickDesk is an engagement platform offering live chat, video and social capabilities. ClickDesk also includes help desk functionality (ticket management, email support, alerts, etc.). | $16.99 per month |
365Ticketing | ClickDesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
365Ticketing | ClickDesk | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
365Ticketing | ClickDesk | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
365Ticketing | ClickDesk | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 3.0 (6 ratings) |
365Ticketing | ClickDesk | |
---|---|---|
Likelihood to Recommend | SC Soft Pepper Solutions SRL-D No answers on this topic | ClickDesk |
Pros | SC Soft Pepper Solutions SRL-D No answers on this topic | ClickDesk |
Cons | SC Soft Pepper Solutions SRL-D No answers on this topic | ClickDesk |
Alternatives Considered | SC Soft Pepper Solutions SRL-D No answers on this topic | ClickDesk |
Return on Investment | SC Soft Pepper Solutions SRL-D No answers on this topic | ClickDesk |
ScreenShots | 365Ticketing Screenshots |