365Ticketing vs. HaloPSA
365Ticketing vs. HaloPSA
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
365Ticketing | Mid-Size Companies (51-1,000 employees) | 365Ticketing is a versatile SaaS ticketing system that can be used as help desk software, issue tracking software or as incident management software. According to the vendor, key benefits include: - Automatic ticket assignment to the authorized technicians based on workload balancing - Automatic deadline calculation based on the technicians’ work schedule - Meeting SLAs due to sending alerts and notifications when deadlines are approaching - Improved communication with… | $17 user/month | |
HaloPSA | Enterprise companies (1,001+ employees) | HaloPSA is a solution designed for MSP's and service providers. With HaloPSA out-of-the-box functionality, the solution aims to provide businesses a Cloud platform that enables users to modernise customer experience and automate service. An integrated PSA platform, it includes features such as time-tracking and billing, advanced reporting, asset management, remote access, integrations, and automation tools. Aligned to the user's requirements and boasting an intuitive UI, users… | $35 per month per user |
365Ticketing | HaloPSA | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 15% discount for all charities, educational institutions and non-profit organisations. | ||||||||||||||
More Pricing Information |
365Ticketing | HaloPSA | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
365Ticketing | HaloPSA | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Atera Score 8.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Planview AdaptiveWork Score 6.8 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Planview AdaptiveWork Score 6.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
365Ticketing | HaloPSA | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 9.1 (4 ratings) |
365Ticketing | HaloPSA | |
---|---|---|
Likelihood to Recommend | SC Soft Pepper Solutions SRL-D No answers on this topic | Halo Service Solutions |
Pros | SC Soft Pepper Solutions SRL-D No answers on this topic | Halo Service Solutions |
Cons | SC Soft Pepper Solutions SRL-D No answers on this topic | Halo Service Solutions |
Alternatives Considered | SC Soft Pepper Solutions SRL-D No answers on this topic | Halo Service Solutions |
Return on Investment | SC Soft Pepper Solutions SRL-D No answers on this topic | Halo Service Solutions |
ScreenShots | 365Ticketing Screenshots | HaloPSA Screenshots |