3CX vs. Cention Contact Center
3CX vs. Cention Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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3CX | N/A | Cyprus based company 3CX offers an IP PBX phone system. | $1.08 per user/per month | |
Cention Contact Center | Mid-Size Companies (51-1,000 employees) | The vendor says Cention can help you: • handle all your channels in one system with pure OMNI-channel support • get a full 360° view of all your customers communication, including complete history • have chat bots working side by side with your agents with seamless transfers and full history • route all errands to the right queue, right agents and right bots automatically • get help internally and externally with our Collaboration… | $39 per user |
3CX | Cention Contact Center | |||||||||||||||
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost. | The stated prices are per user/month. For a full price list, go to our website. Free upgrades , you will always have the newest functionality. | ||||||||||||||
More Pricing Information |
3CX | Cention Contact Center | |
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Top Pros |
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Top Cons |
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3CX | Cention Contact Center | |
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Small Businesses | Sangoma Asterisk Score 8.3 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Sangoma Asterisk Score 8.3 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Sangoma Asterisk Score 8.3 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
3CX | Cention Contact Center | |
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Likelihood to Recommend | 7.9 (14 ratings) | - (0 ratings) |
Support Rating | 5.4 (2 ratings) | - (0 ratings) |
3CX | Cention Contact Center | |
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Likelihood to Recommend | 3CX | Cention No answers on this topic |
Pros | 3CX | Cention No answers on this topic |
Cons | 3CX | Cention No answers on this topic |
Support Rating | 3CX | Cention No answers on this topic |
Alternatives Considered | 3CX | Cention No answers on this topic |
Return on Investment | 3CX | Cention No answers on this topic |
ScreenShots | 3CX Screenshots | Cention Contact Center Screenshots |