What users are saying about
10 Ratings
1 Rating
10 Ratings
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Score 6.5 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

3dcart

They seem to be very well suited to startup websites.We need to almost threaten to leave to get them to pay attention to us, a 10-year customer and a larger company. When they do pay attention, we pretty much got the royal treatment. When we have brought new ideas and concepts to them, they make us pay for the upgrade, then offer that upgrade to all other customers. Essentially we fell like we are funding their R&D at times.
Anonymous | TrustRadius Reviewer

Dokan

Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

3dcart
6.9
Dokan
6.8
Product catalog & listings
3dcart
7.5
Dokan
9.0
Product management
3dcart
6.5
Dokan
8.0
Bulk product upload
3dcart
8.0
Dokan
7.0
Branding
3dcart
7.0
Dokan
6.0
Mobile storefront
3dcart
7.5
Dokan
5.0
Product variations
3dcart
7.0
Dokan
5.0
Website integration
3dcart
7.0
Dokan
8.0
Visual customization
3dcart
5.1
Dokan
6.0
CMS
3dcart
6.0
Dokan
7.0

Online Shopping Cart

3dcart
6.5
Dokan
5.0
Abandoned cart recovery
3dcart
6.0
Dokan
Checkout user experience
3dcart
7.0
Dokan
5.0

Online Payment System

3dcart
9.0
Dokan
eCommerce security
3dcart
9.0
Dokan

eCommerce Marketing

3dcart
6.2
Dokan
9.0
Promotions & discounts
3dcart
7.0
Dokan
Personalized recommendations
3dcart
5.0
Dokan
SEO
3dcart
6.5
Dokan
9.0

eCommerce Business Management

3dcart
6.7
Dokan
7.8
Multi-site management
3dcart
6.5
Dokan
Order processing
3dcart
7.5
Dokan
7.0
Inventory management
3dcart
6.0
Dokan
9.0
Shipping
3dcart
8.5
Dokan
8.0
Custom functionality
3dcart
5.1
Dokan
7.0

Pros

3dcart

  • 3dcart is a more basic website tool that can get customers started quickly.
  • It only has a certain amount of options, making it an ok tool to use if you don't need a particularly large website.
Anonymous | TrustRadius Reviewer

Dokan

  • Intuitive back-end functions.
  • User-friendly front-end interface.
  • Bug fixes and improvements are done often and regularly.
Anonymous | TrustRadius Reviewer

Cons

3dcart

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers | TrustRadius Reviewer

Dokan

  • Sign-up procedure could be more explanatory for vendors.
  • Sign-up validations could be improved.
  • Support for multi-currency and multilingual shops needs to be improved.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

3dcart

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans | TrustRadius Reviewer

Dokan

No answers on this topic

Usability

3dcart

No score
No answers yet
No answers on this topic

Dokan

Dokan 9.0
Based on 1 answer
Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.
Anonymous | TrustRadius Reviewer

Support Rating

3dcart

No score
No answers yet
No answers on this topic

Dokan

Dokan 7.0
Based on 1 answer
The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.
Anonymous | TrustRadius Reviewer

Alternatives Considered

3dcart

While Shopify is pretty slick in operation, Shopify's fees are way, way, way too expensive compared to 3Dcart.Magento required a hefty redesign price Tag. BigCommerce seemed like overkill for our needs as an e-commerce company. Big Commerce has some very good material to help you decide on how to pick an e-commerce engine that was helpful to us.
Anonymous | TrustRadius Reviewer

Dokan

No answers on this topic

Return on Investment

3dcart

  • Because 3dcart ended up not being the best for our business, we decided to go with BigCommerce instead.
  • It was an excellent platform to consider, and we tried it for a time but quickly realized it did not provide what our business needed.
Anonymous | TrustRadius Reviewer

Dokan

  • Positive impact on small to medium shops.
  • Needs good advertisement and features to get large shops to sign up.
  • Needs more bulk product import and management features.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

3dcart

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

3dcart Editions & Modules

Edition
Startup Store$191
Basic Store$291
Plus Store$791
Power Store$1291
Pro Store$2291
  1. per month
Additional Pricing Details

Dokan

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Dokan Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison