nopCommerce vs. Shift4Shop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
nopCommerce
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
nopCommerce is an open-source eCommerce solution that is iASP.NET (MVC) based with a MS SQL 2008 (or higher) backend database. The vendor says their shopping cart solution is uniquely suited for merchants that have outgrown existing systems.N/A
Shift4Shop
Score 1.9 out of 10
N/A
Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.N/A
Pricing
nopCommerceShift4Shop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
nopCommerceShift4Shop
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIt's an open-source and free productShift4Shop offers a free enterprise-grade plan for US customers who use their payment processing.
More Pricing Information
Community Pulse
nopCommerceShift4Shop
Top Pros
Top Cons
Features
nopCommerceShift4Shop
Online Storefront
Comparison of Online Storefront features of Product A and Product B
nopCommerce
8.7
10 Ratings
12% above category average
Shift4Shop
1.0
9 Ratings
154% below category average
Product catalog & listings9.110 Ratings1.09 Ratings
Product management9.110 Ratings1.09 Ratings
Bulk product upload7.79 Ratings1.07 Ratings
Branding9.110 Ratings1.08 Ratings
Mobile storefront9.110 Ratings1.09 Ratings
Product variations9.19 Ratings1.09 Ratings
Website integration9.19 Ratings1.09 Ratings
Visual customization9.19 Ratings1.09 Ratings
CMS6.89 Ratings1.08 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
nopCommerce
8.2
10 Ratings
8% above category average
Shift4Shop
1.4
9 Ratings
138% below category average
Abandoned cart recovery8.29 Ratings1.47 Ratings
Checkout user experience8.110 Ratings1.49 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
nopCommerce
9.1
10 Ratings
9% above category average
Shift4Shop
1.4
9 Ratings
142% below category average
eCommerce security9.110 Ratings1.49 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
nopCommerce
8.0
10 Ratings
7% above category average
Shift4Shop
1.4
9 Ratings
137% below category average
Promotions & discounts9.19 Ratings1.09 Ratings
Personalized recommendations6.49 Ratings1.78 Ratings
SEO8.610 Ratings1.69 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
nopCommerce
8.8
10 Ratings
12% above category average
Shift4Shop
1.7
9 Ratings
129% below category average
Multi-site management8.78 Ratings1.04 Ratings
Order processing9.110 Ratings3.18 Ratings
Inventory management8.29 Ratings1.07 Ratings
Shipping9.19 Ratings2.48 Ratings
Custom functionality9.19 Ratings1.08 Ratings
Best Alternatives
nopCommerceShift4Shop
Small Businesses
Shopify Plus
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Score 8.9 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
nopCommerceShift4Shop
Likelihood to Recommend
9.1
(10 ratings)
1.0
(10 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
-
(0 ratings)
4.0
(1 ratings)
Availability
-
(0 ratings)
2.0
(1 ratings)
Performance
-
(0 ratings)
5.0
(1 ratings)
Support Rating
10.0
(1 ratings)
4.0
(1 ratings)
Implementation Rating
8.0
(1 ratings)
2.0
(1 ratings)
Product Scalability
-
(0 ratings)
2.0
(1 ratings)
User Testimonials
nopCommerceShift4Shop
Likelihood to Recommend
Nop Solutions, Ltd.
nopCommerce is an ideal solution for businesses that want to tailor the customer journey for discovering and purchasing products. The nopCommerce solution is designed to adapt to you, not the other way around. The platform works best when you partner with a solution provider like ourselves. It also works well if you have a team of in-house .NET developers. A one-person shop will likely find less value in a platform like this if they're looking to spin up a small ecommerce site with just a few button clicks.
Read full review
Shift4
At this point I would recommend looking elsewhere - 8 years with a platform and finally have to switch due to the unreliability is not something a business likes to do! They should sell the platform to a company that actually cares about owning an ecommerce builder. Research Shift4 - the parent
Read full review
Pros
Nop Solutions, Ltd.
  • As I came from Microsoft .Net technical experience with more than 15 years in IT industry, the nopCommerce .Net based open sourced framework is the best eCommerce framework in terms of architectural perspective - such as incorporating with Entity Framework code first approach, Domain Driven Architecture, using ASP.Net MVC, Unit Testing, ...etc.
  • When my client asked for an eCommerce portal, the whole team was struggling from designing a database to identifying the requirements. nopCommerce has everything we need. All the industrial standard eCommerce features are included. It saves hours of database design, application design and also the client's requirements are easily fit into nopCommerce's features.
  • The cost of nopCommerce- the last time we paid was a $200 one time cost for using the production site. It was ridiculously cost effective. As it is opened source, the whole community is supporting and constantly making this framework better and better.
  • I set up a web site within a week using nopCommerce to sell my own products online. It was so easy to use, deploy, and set up.
Read full review
Shift4
  • In my opinion, charge you too much for what it is worth
  • In my opinion, tech support is always blaming client and end up fixing it own issues
  • In my experience, make you believe client is important
Read full review
Cons
Nop Solutions, Ltd.
  • More community templates would be great.
  • Some of the pricing can be a bit tricky, especially configured items... there is a likelihood of mispriced items with the current structure
Read full review
Shift4
  • Page structure is all over the place. It can be difficult to find where to go to make page edits.
  • Base platform isn't very robust and requires multiple add-ons in order to add CRM, Taxes, and other capabilities
  • Reporting isn't very strong, necessitating outside analytics
  • File system is also pretty wonky and feels very primitive
  • Customer service and technical help leaves MUCH to be desired.
  • Not as many supported add-ons/plug-ins as other platforms, and many of them cost additional fees. Many of them also don't seamlessly integrate, meaning you'll need to dev the integration yourself.
  • In general, what you see in the WYSIWYG is not what you get.
  • Order System is not very intuitive for the modern era
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Likelihood to Renew
Nop Solutions, Ltd.
No answers on this topic
Shift4
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Read full review
Usability
Nop Solutions, Ltd.
No answers on this topic
Shift4
If you are looking for ultra basic interface ...
Read full review
Reliability and Availability
Nop Solutions, Ltd.
No answers on this topic
Shift4
regular updates braking our site
Read full review
Support Rating
Nop Solutions, Ltd.
I have asked numerous questions and the team treats my random questions as if they are critical to the continued success of their product. They really take each users' questions to heart and strive to solve them. I cannot commend them enough on how fast they respond to questions as well as the follow-through given to things thay may or may not even be a part of their platform.
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Shift4
You always manage to fins someone, but, in my experience, resolving issues are not an easy task. Why do we pay for a service , and then spend time trouble shooting constantly with them ?? In my experience, they eliminate features , send you an email what you can use instead, with instructions most people cant do without an IT guy . It feel more like an open source than a true integrated service.
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Implementation Rating
Nop Solutions, Ltd.
Go for a plugin based development if you would like to extend nopCommerce. This approach will make it easier for you to upgrade the software.
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Shift4
Initially it was difficult to manage the UI to the client, and then hard to change anything , unless you used the boring and too generic templates . Their template selection is very limited , that are basically all the same with different background images and colours . If you are unfortunate to have been a long-time client, you will have to completely rebuild your store, because old templates are not supported anymore
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Alternatives Considered
Nop Solutions, Ltd.
NopCommerce offers you more flexibility where it comes to customization and scaling your application. The customization and extension is easy as well as the theme and plugin structure adds a large value to the overall system. The API's introduced by nopCommerce makes it more efficient when it comes to integrations and developing a mobile application on top of your eCommerce platform. The customer owns 100% of the source code without any extra fee.
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Shift4
We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!
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Return on Investment
Nop Solutions, Ltd.
  • It has been our sole platform for developing online stores for the last 9 years and our business have been growing year to year.
  • The disadvantage of nopCommerce is that it is not as well known as other competitors, which makes it more difficult to sell.
Read full review
Shift4
  • We have seen an increase in sales of 440% since starting with 3D cart.
  • We find that the 3D features of promotions, coupon codes, rewards points all make customers want to come to us or come back to us.
  • They made mobile conversion pretty easy, and our mobile traffic went from 33% to 54%.
Read full review
ScreenShots

nopCommerce Screenshots

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Shift4Shop Screenshots

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