TrustRadius

9 Spokes vs. iCharts

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
9 Spokes
Score 10.0 out of 10
N/A
9 Spokes is a smart dashboard that is designed to help companies see their business more clearly. Key metrics across essential areas of the user’s business are displayed in one place, revealing exactly how it's performing. The vendor’s value proposition is that 9 Spokes makes it easier for companies to make the right calls to manage or grow their business. According to the vendor, key benefits for SMEs include: One smart dashboard for your cloud business apps…N/A
iCharts
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
iCharts is a Business Intelligence and Analytics solution for NetSuite. With this solution, users can transform their NetSuite data into interactive, real-time analytics without leaving their NetSuite dashboard. iCharts includes drag-and-drop chart creation and best-practice templates. The vendor’s value proposition is that iCharts accelerates an organization’s analytics strategy by empowering their team with the critical data-driven tools they need.
$10,000
per installation
Pricing
9 SpokesiCharts
Editions & Modules
No answers on this topic
Professional
$10,000
per installation
Business
15,000
per installation
Elite
$25,000
per installation
Offerings
Pricing Offerings
9 SpokesiCharts
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$3,000 per installation
Additional Details9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.Based on number of NetSuite licenses
More Pricing Information
Community Pulse
9 SpokesiCharts
Top Pros
Top Cons
Features
9 SpokesiCharts
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
9 Spokes
9.0
1 Ratings
10% above category average
iCharts
9.0
2 Ratings
10% above category average
Customizable dashboards9.01 Ratings10.02 Ratings
Report Formatting Templates00 Ratings8.01 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
9 Spokes
7.0
1 Ratings
14% below category average
iCharts
9.0
2 Ratings
11% above category average
Drill-down analysis7.01 Ratings9.02 Ratings
Report sharing and collaboration00 Ratings9.02 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
9 Spokes
10.0
1 Ratings
22% above category average
iCharts
8.0
1 Ratings
0% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)10.01 Ratings8.01 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
9 Spokes
9.0
1 Ratings
5% above category average
iCharts
8.7
2 Ratings
2% above category average
Multi-User Support (named login)9.01 Ratings9.02 Ratings
Role-Based Security Model00 Ratings8.02 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.02 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
9 Spokes
8.0
1 Ratings
0% above category average
iCharts
10.0
2 Ratings
23% above category average
Responsive Design for Web Access6.01 Ratings10.01 Ratings
Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings10.02 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
9 Spokes
-
Ratings
iCharts
10.0
1 Ratings
18% above category average
Publish to Web00 Ratings10.01 Ratings
Best Alternatives
9 SpokesiCharts
Small Businesses
SAP Crystal
SAP Crystal
Score 8.9 out of 10
SAP Crystal
SAP Crystal
Score 8.9 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
9 SpokesiCharts
Likelihood to Recommend
7.0
(1 ratings)
8.0
(2 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
9 SpokesiCharts
Likelihood to Recommend
9 Spokes International Limited
Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
Verified User
Anonymous
Read full review
iCharts, Inc.
The iCharts has suited our organization work as it has helped us a lot in our internal and external works. As we use iCharts for the internal team in representing the working reports and data of the business in an accurate manner. It helps in representing the presentation to the client to showcase our work and present him the data and work flow through the iCharts. As I don't found anything missing in this software.
FK
Fahad Khan
Business Development Analyst
Read full review
Pros
9 Spokes International Limited
  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
Verified User
Anonymous
Read full review
iCharts, Inc.
  • Their new platform is easy to navigate
  • We had a dedicated support person to help set up searches and train in the use of iCharts
  • Separate Dashboards for each group
Verified User
Anonymous
Read full review
Cons
9 Spokes International Limited
  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
Verified User
Anonymous
Read full review
iCharts, Inc.
  • The new platform has limitations on colors and sizing
  • iCharts seem to have closed its doors without notification and now we have a product with no support
Verified User
Anonymous
Read full review
Support Rating
9 Spokes International Limited
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
Verified User
Anonymous
Read full review
iCharts, Inc.
No answers on this topic
Alternatives Considered
9 Spokes International Limited
I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
Verified User
Anonymous
Read full review
iCharts, Inc.
I haven't experience any other alternative product of this.
FK
Fahad Khan
Business Development Analyst
Read full review
ScreenShots

9 Spokes Screenshots

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iCharts Screenshots

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