A2Z Events vs GiveSmart

• Very easy for the exhibitors and the attendees to navigate the floor.
• It looks very crisp and is easy to print.
• The online exhibitor search field is awesome - so easy for our attendees to map out who they want to visit.
• The support team is very responsive and the training opportunities are flexible.

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• GiveSmart offers supportive training videos that are easy to share with staff.
• GiveSmart makes the deposit of funds regularly rather than at the end of an event.
• GiveSmart is easy to use for event participants.
• The cost vs. benefit ratio is not preventative, and is a competitive product.
• The customer service has been terrific!

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• Coming from software where I had a huge amount of access to the "backend", it would be nice to be able to manipulate areas of the Exhibit Floorplan a little easier with regard to items like tables, chairs, stages, etc. Maybe add some icons that could be pasted into the floorplan for faster success?
• The agenda within A2Z does not give you the ability to host on your own conference site.
• The agenda view is sometimes perceived as being too long, there's a lot of extra "white space".

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• I can't always reach someone immediately for service and have had to leave a message and wait for a callback
• My personal account rep often takes several days to respond to emails
• The display page has limited design options in format, font, text size, color, etc.
• An attendee cannot order themselves if they want to pay by check. An organization should be able to decide if they want to take the risk instead of only allowing the administrator to purchase by check. If our users could choose a check option and we could verify receipt of the check, this would be much better for us.

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• Positive - it provides one place from which primary players in the conference could pull information. A2Z maintains consistency and lowers the discrepancy issue when everyone tries to keep their own little database.
• Positive - Time Saver.
• No negative that I can recall.

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• Switching to a virtual auction instead of an in-person event increased our fundraising efforts. We were able to receive bids on items from people throughout the country - not just those at a physical event.
• Our fundraising revenue increased. Donations increased as people were able to donate with credit card via the event website.
• As more staff members at our school have learned about the GiveSmart event creation, it has helped improve internal efficiency. We are able to work remotely or in the school building on the same projects via the GiveSmart platform.

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