Likelihood to Recommend
It is an HRMS software that is best suited for organizations on light budget and looking for a system that all the basic features that an HRMS should have. If you are looking for a system which is very advanced and is customizable to your requirements then a3EQUIPO might not be the best option.
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TriNet is particularly well-suited for growing companies with limited internal HR resources. Adding a single employee in a new state is very simple with TriNet as they handle everything with the state unemployment and workers commissions. TriNet might not be as good of fit for a company that has all of its operations in a single state and simply needs a payroll and benefits solution. For a company like Priority Power, we need the level of support TriNet offers as we often encounter complex situations in the course of our business.
Read full review Pros It’s perfact in attendance management system. It’s one of the most favourite feature is the way of calculating salaries It’s good in its team managemt section Read full review Adding a candidate to the ATS by their resume. Being able to link our website (open positions) with the link given by TriNet to seamlessly send candidates to apply for positions through LinkedIn. Being able to find a candidate per job through the Trinet's ATS. Read full review Cons Its interface is bit complex at times, may take some time to get used to. It is still in beta version so may take time to finalize all features. Read full review Ability to calculate Payroll By State For Some of the Reports I need to run. Lock IN Conversion Rate Earlier. It is always a problem when I run the payroll expecting one conversion rate and then find a different conversion rate when the payroll is actually run for Canada. I liked having an assigned person to my account. Debra Ford was amazing, but I know that TriNEt moved to a more decentralized model. Read full review Likelihood to Renew
The only reason this is not a 10 is that the PEO market is very competitive and as the President of the company I feel obligated to listen to other options. That being said, it will be very difficult for anyone to unseat TriNet as I ma veery pleased with them
Read full review Usability
The platform is very easy to use, but certain processes don't feel as streamlined as they could be. I'm sure there are reasons for the additional steps but ensuring they are remembered each time they are used can cause errors. Overall, it's very intuitive.
Read full review Reliability and Availability
They used to be really good at this when I had a dedicated person. Now that it's a general customer service account, it's really gone downhill and I don't get responses at all sometimes
Read full review Performance
Pages load at a speed that isn't too fast or too slow. I never have to wait long, but it's not instantaneous
Read full review Support Rating
The overall experience with TriNet has been excellent. From boarding to the daily questions/concerns: Our onboarding was extremely efficient. We had a very small window to switch vendors and TriNet was able to accommodate everything within the period we had. TriNet team is always available to help our company with questions or issues related to Payroll, Health Benefits, Retirement Benefits (401k), etc. TriNet also has a dedicated channel for our employees that can have their questions/issues solved via chat, phone, or email.
Read full review In-Person Training
it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
Read full review Online Training
it was good, but now I haven't done much and since they changed their model, it's a lot harder to deal with. We're talking online training of the trinet platform and not the online training they provide, right? Their online training is ok, and is unfortunate that there is a totally separate model for training that costs extra when we would only watch one or two things. However, the mandatory sexual harassment training is actually pretty good, it was just a little clunky
Read full review Implementation Rating
not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.
Read full review Alternatives Considered
First, of all, it’s cost-efficient. Secondly, it increases your team’s efficiency. Third, it requires [fewer] resources to manage a larger team.
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The other service company we have used is "AAP" or American Automated Payroll. AAP was the only other company I would ever switch to if we were to leave TriNet. Same level of customer service, interactive listening, and also product quality. I worked with them for over 4 years at a previous company and they also do an excellent job. I would say TriNet is their equal and that is a high honor!
Read full review Scalability
For the size of our company, Trinet is perfect.
Read full review Return on Investment It has increased our production. It has reduced our day to day HR management running cost. It is very budget friendly. Read full review Improving in HR compliance. Having someone to reach out to for counsel is nice. We pay 100% of employee medical premiums and we save a lot of money switching to TriNet. The TriNet reference library has been a great feature to find information or use templates. Read full review ScreenShots