Likelihood to Recommend A/B Tasty tool allows us do easy testing without burdening our limited developer resources all the time. Reports are simple enough to interpret. Support has been excellent and proactive, also the onboarding was successful. It is also an advantage that we have the possibility to drive all our traffic to the test versions rather than being limited to specific user amount per month. We can recommend A/B Tasty for testing purposes, as the platform keeps it’s promises, doesn’t require too much technical knowledge and the support is excellent.
Read full review Vero tends to play nice with companies that have their websites as the primary source of truth. This allows them to send as many events as they need and develop more complex workflows that introduce conditionality into Vero emails. However, for those that rely more on Salesforce, it might have more limited applications. The product is fairly easy to use, so it's easy for multiple people on the team to pick it up and do what they need for their respective groups. On the other hand, creating email templates will require some knowledge of HTML/CSS, unless those are copied from another source. That would require another product of course that provides more robust layout editing features and templates.
Read full review Pros Customer-focused. Over the past year, AB Tasty has worked with us to overcome many obstacles (e.g. tracking hurdles, ITP issues, etc.). The team always finds a solution in a timely manner to ensure we're able to execute on experiments. Reliability. One of the biggest hurdles earlier this year were the ITP regulations set out by Apple. Over 40% of our ad traffic was Safari users. AB Tasty was using 3rd party cookies but quickly migrated over to a local session storage solution that circumvented the issue. Read full review Email template editor allowed our developers to design emails to looks like beautiful marketing emails or basic personal emails. The Vero API allowed our developers to connect triggers and events from our visitors to kick start campaigns. Campaign flows were fairly easy to create and define. Read full review Cons Sometimes the platform is a little glitchy and requires a refresh. Would be great to be able to see the experiments and projects on a timeline with their status and main result to have an immediate view of ongoing and completed projects. Email notification for when an experiment reaches a certain confidence level. Read full review While Vero offers some WYSIWYG editing, it's on the limited side, as it mostly allows you to edit copy, but not necessarily the layout. The UI/UX has improved dramatically over the course of the last few years, but it can still lag from time to time and experience sluggishness. While reliability is really good, it does have lapses from time to time that will introduce delays into emails being sent out. Once or twice, the system went completely down for a period of time. Read full review Likelihood to Renew AB Tasty's tool as well as the support team completely met my goals on A/B Testing. Editing a test is really easy and AB Tasty made the marketing team free to launch nearly any test. Reporting is also easy to set up and give us the information needed to keep improving transformation on landing pages and forms
Read full review Support Rating Support is good, but it would be better if it was quicker or if AB Tasty provided a quicker SLA. At times, you require stuff urgently but AB Tasty support isn't as quick as I personally like it to be.
Read full review Alternatives Considered We selected AB Tasty mostly because we got a sense that their dev and customer service teams were going to go above and beyond to help us out. We were right! The cost was also a factor as they came in a small bit lower, but cost wasn't the only factor.
Read full review Vero's price tag is far more attractive but for what you will find to be clear and obvious reasons. Vero has no CRM unlike
HubSpot and
Infusionsoft . Vero also has limited tracking unlike the seemingly endless possibilities offered from
HubSpot which as we all know comes with at a significant cost, often not feasible by a small startup company.
Read full review Return on Investment Since we use AB tasty our conversion rates have significantly increased on the Watch pages. We can report positive comments about the evolutions of our interfaces, from our expert users. And so improved customer satisfaction. The solution allows us to validate or invalidate without taking major risk while gaining in reactivity, our proposals relook pages. Commitment rates are much higher, multiplied by 2 or 3, when we implement customizations that are relevant. These customizations are very relevant insofar as we are governed by the seasonality of events as a media site. Read full review The overall costs of using Vero have been much lower than using two comparable products that handle transactional emails and newsletters, respectively. MailChimp has relatively recently integrated their Mandrill product for transactional emails, so that's worth looking at as well. Using a single product for many things lowers the learning curve, as team members only have to learn one product well, rather than several. While infrequent, Vero's outages have impacted our operations at times. If absolute reliability is crucial to your business, then you may have to find a larger provider with a more robust infrastructure. As mentioned, though, it hasn't been a big problem for us. Read full review ScreenShots