Accelo vs. Apptivo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Accelo
Score 8.4 out of 10
Small Businesses (1-50 employees)
Accelo is used by professional service businesses to manage their client work. The cloud-based platform manages client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, and resourcing. With an emphasis on time and money, the client work management platform gives a holistic view of up-to-date business data and financial performance. It presents client communications, activities and work centralized in a single platform, so users know…
$24
per month per user
Apptivo
Score 8.2 out of 10
N/A
Apptivo provides small and medium sized businesses with applications that include CRM, project management and invoicing solutions.
$10
Per User per Month
Pricing
AcceloApptivo
Editions & Modules
Plus
$24
per month per user / per product
Premium
$39
per month per user / per product
Premium
$10
Per User per Month
Ultimate
$25
Per User per Month
Starter
Free
Per User per Month
Enterprise
N/A
Offerings
Pricing Offerings
AcceloApptivo
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsAccelo Plans start at $120.00 Per Month (on an Annual Contract) for Plus, and $195.00 Per Month (on an Annual Contract) for Premium. Plans include 5 Licenses which are used for various Accelo Products: Sales & Quotes, Projects, Tickets, Retainers, Billing, and Reports.
More Pricing Information
Features
AcceloApptivo
Project Management
Comparison of Project Management features of Product A and Product B
Accelo
7.6
6 Ratings
1% above category average
Apptivo
-
Ratings
Task Management9.26 Ratings00 Ratings
Resource Management8.04 Ratings00 Ratings
Gantt Charts8.02 Ratings00 Ratings
Scheduling6.76 Ratings00 Ratings
Workflow Automation7.55 Ratings00 Ratings
Team Collaboration6.75 Ratings00 Ratings
Support for Agile Methodology7.94 Ratings00 Ratings
Support for Waterfall Methodology4.82 Ratings00 Ratings
Email integration7.26 Ratings00 Ratings
Mobile Access7.95 Ratings00 Ratings
Timesheet Tracking9.25 Ratings00 Ratings
Change request and Case Management7.54 Ratings00 Ratings
Budget and Expense Management8.66 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Accelo
7.8
6 Ratings
4% above category average
Apptivo
-
Ratings
Quotes/estimates7.65 Ratings00 Ratings
Invoicing8.64 Ratings00 Ratings
Project & financial reporting8.15 Ratings00 Ratings
Integration with accounting software7.04 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Accelo
-
Ratings
Apptivo
7.7
4 Ratings
0% above category average
Customer data management / contact management00 Ratings10.04 Ratings
Workflow management00 Ratings6.82 Ratings
Territory management00 Ratings4.51 Ratings
Opportunity management00 Ratings10.03 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.24 Ratings
Contract management00 Ratings10.02 Ratings
Quote & order management00 Ratings7.53 Ratings
Interaction tracking00 Ratings1.81 Ratings
Channel / partner relationship management00 Ratings9.23 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Accelo
-
Ratings
Apptivo
9.7
4 Ratings
26% above category average
Case management00 Ratings9.24 Ratings
Call center management00 Ratings10.02 Ratings
Help desk management00 Ratings10.03 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Accelo
-
Ratings
Apptivo
10.0
3 Ratings
28% above category average
Lead management00 Ratings10.03 Ratings
Email marketing00 Ratings10.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Accelo
-
Ratings
Apptivo
8.9
4 Ratings
16% above category average
Task management00 Ratings8.34 Ratings
Billing and invoicing management00 Ratings9.23 Ratings
Reporting00 Ratings9.24 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Accelo
-
Ratings
Apptivo
10.0
2 Ratings
27% above category average
Forecasting00 Ratings10.02 Ratings
Pipeline visualization00 Ratings10.02 Ratings
Customizable reports00 Ratings10.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
Accelo
-
Ratings
Apptivo
7.2
3 Ratings
5% below category average
Custom fields00 Ratings5.83 Ratings
Custom objects00 Ratings6.63 Ratings
API for custom integration00 Ratings9.22 Ratings
Security
Comparison of Security features of Product A and Product B
Accelo
-
Ratings
Apptivo
10.0
4 Ratings
18% above category average
Single sign-on capability00 Ratings10.04 Ratings
Role-based user permissions00 Ratings10.04 Ratings
Platform
Comparison of Platform features of Product A and Product B
Accelo
-
Ratings
Apptivo
7.8
4 Ratings
4% above category average
Mobile access00 Ratings7.84 Ratings
Best Alternatives
AcceloApptivo
Small Businesses
FunctionFox
FunctionFox
Score 8.3 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AcceloApptivo
Likelihood to Recommend
8.1
(8 ratings)
10.0
(4 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
9.2
(3 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(3 ratings)
9.2
(2 ratings)
Implementation Rating
-
(0 ratings)
3.6
(1 ratings)
User Testimonials
AcceloApptivo
Likelihood to Recommend
Accelo
Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Read full review
Apptivo Inc
I would absolutely recommend Apptivo! We have used Apptivo for years, and we wouldn't consider another platform to keep all of our contacts together in one place. It's easy to export certain lists for certain mailings and to add/remove new contacts and move things around as needed over time. There's freedom to adding new contacts and the pricing is phenomenal
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Pros
Accelo
  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Read full review
Apptivo Inc
  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
Read full review
Cons
Accelo
  • Accelo is excellent on the adaptation to its deep functionalities.
  • Managing multiple project is very challenging.
  • Not easy to collect multiple reports across platforms.
Read full review
Apptivo Inc
  • Dashboard and interface subsections are a bit clunky re: functionality.
  • Built-in email client isn't always a feasible option for efficiency (signatures are different, contacts don't always update accordingly).
  • Consistency and integration between apps is not always optimal.
Read full review
Likelihood to Renew
Accelo
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Read full review
Apptivo Inc
No answers on this topic
Usability
Accelo
No answers on this topic
Apptivo Inc
Without a doubt, the best thing about Apptivo is that it has become a perfect internal and external communication platform. This platform will allow you to know who is taking care of certain tasks with clients and control all projects with your clients. With very affordable plans for your pocket, it has a free version for up to 3 users. It far surpasses quite a few CRMs in the same category. Apptivo CRM allows you to customize many details and work with it does not consume time or resources. You are faced with a very comfortable software to use, simple and well designed.
Read full review
Support Rating
Accelo
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
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Apptivo Inc
Apptivo is always quick to respond whenever we have had a problem over out time of using the program. The customer service reps are always very polite and professional in their responses and are very knowledgeable! I have never gone to them with a problem that they don't do everything in their power to help solve, and most times they have (abbreviating states is the only issue we weren't able to solve).
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Implementation Rating
Accelo
No answers on this topic
Apptivo Inc
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
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Alternatives Considered
Accelo
Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Read full review
Apptivo Inc
The price was right for what we needed to use Apptivo for (the CRM and the contact management/project management models). And, we needed something basic and easy to implement so we could get up and running with little down time. The other systems we evaluated didn't seem to have the exact pricing and features/functionality we were looking for so we made the determination that Apptivo would be the best fit.
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Return on Investment
Accelo
  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Read full review
Apptivo Inc
  • It allows me to get a vision of what is happening with the business
  • control sales, marketing and customer service processes from a single point
  • facilitates administrative tasks
Read full review
ScreenShots

Accelo Screenshots

Screenshot of PSA / Platform - Transform the way you manage client workScreenshot of CRM - Communicate, track and engage with leads and clientsScreenshot of Sales - Create, cultivate & convert leads into relationshipsScreenshot of Quotes - Compose, modify & send professional work proposalsScreenshot of Projects - Plan, manage & collaborate on client deliverablesScreenshot of Tickets - Submit, monitor & complete ad-hoc work requests

Apptivo Screenshots

Screenshot of Customize each app by dragging and dropping each attributeScreenshot of Project management gantt chartScreenshot of Convert a lead into a contact, customer, and/or opportunity