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104 Ratings
56 Ratings
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Score 7.6 out of 100

Optimizely Content Cloud (formerly Episerver Content Cloud)

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104 Ratings
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Score 6.4 out of 100

Likelihood to Recommend

Acquia Digital Experience Platform

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely [Content Cloud (formerly Episerver Content Cloud)] is versatile enough that it can be used in most situations but users that benefit from a development team that can setup complex integration jobs to their PIM/ERP will benefit the most. Some advanced knowledge of SQL will go a long way in allowing front line users and admins to trouble for their development teams along with coming up with additional job requests and/or features.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.9
Role-based user permissions
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.9

Platform & Infrastructure

Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.0
API
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.3
Internationalization / multi-language
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.8

Web Content Creation

Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
5.8
WYSIWYG editor
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.0
Code quality / cleanliness
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
5.9
Admin section
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.7
Page templates
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
4.8
Library of website themes
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
2.9
Mobile optimization / responsive design
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.1
Publishing workflow
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.0
Form generator
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
5.4

Web Content Management

Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.1
Content taxonomy
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
8.8
SEO support
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.5
Bulk management
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.2
Availability / breadth of extensions
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
4.2
Community / comment management
Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
4.8

Pros

Acquia Digital Experience Platform

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

  • Easy to create categories of different types of content for more targeted analysis
  • Provides graphs that show which content topics are "hottest" or most relevant
  • Takes data available elsewhere (like Google Analytics) and presents it in a more helpful, content-focused way
Anonymous | TrustRadius Reviewer

Cons

Acquia Digital Experience Platform

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

  • It is difficult to apply custom css styles to Ektron server controls.
  • The product documentation can be confusing.
  • The annual licensing fee is reasonable, but the start up cost is high, and some of the other resorts balk at the high price tag.
Joy Kilmer | TrustRadius Reviewer

Likelihood to Renew

Acquia Digital Experience Platform

Acquia Digital Experience Platform 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 8.0
Based on 25 answers
Since I work on the implementation side of things, and do not directly own licensing for Ektron CMS, I have to base this rating off of how I think it will be received or presented to customers looking to start a new site deployment. I try to remain CMS agnostic, though my specialty is with the .NET and Microsoft stack. Because of the experience I have working with Ektron, I tend to be more forgiving with the shortcomings as I am familiar with how to work around them or past them from experience. Being familiar with the community available also helps, as you become familiar with the best approaches to find solutions to your issues. Each product has it's ups and downs and all of them are only going to be as good as the company or development team implementing them can make them. This is EXTREMELY important to remember when choosing a CMS, as it can make or break your expensive investment.
Anonymous | TrustRadius Reviewer

Usability

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 7.9
Based on 16 answers
The technology is fine. The problem is support when it is needed. As stated earlier, we continue to have to beg for a response to our requests. We are working on an upgrade, and it took weeks for our contractor (a certified Epi partner) to get help from [Episerver's] support team.
Joan Riggs | TrustRadius Reviewer

Reliability and Availability

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 9.2
Based on 8 answers
Unplanned outages or errors are fairly rare in our instance. And when there are issues, they're usually fixed fairly quickly
Anonymous | TrustRadius Reviewer

Support Rating

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 8.0
Based on 4 answers
Working with Ektron Support has always been a pleasure. They are quick to respond, extremely knowledgeable, and truly care about resolving your issue. I have never once been disappointed with their response.
Jenn Murray | TrustRadius Reviewer

Online Training

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 6.7
Based on 3 answers
Ektron is one of the best solution for .Net platform. Over the years have improved the performance issues that the previous versions had. My only complain is right now you can't do Page builder pages if you choose to have a MVC architecture
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acquia Digital Experience Platform

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

Among all the CMS products that I've tested, Episerver had a stronger coupling with an e-commerce product (Episerver Commerce), and that was the main reason we went with it. Besides that, the main reasons why I wouldn't go with each, would be mainly:Joomla:
  • Many plug-ins in the marketplace were very poorly written, managed by very small/one person shops, and held very little reliability for a commerce solution.
  • Ability to adapt to business demands was very low.
Salesforce:
  • Very high cost for implementing; commerce model didn't suit our business model well.
Umbraco:
  • Didn't suit our traffic needs. While the CMS support was similar, the integration between Epi CMS & Commerce provided a better experience for our users.
Sean Haddy | TrustRadius Reviewer

Return on Investment

Acquia Digital Experience Platform

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

  • Ektron has cost our non-profit huge sums of money with little to no return. Most of our web initiatives have been put on complete hold as we have begun to outsource most of our work to third parties as our website is a mishmash of technologies and patchwork fixes.
  • Ektron has slowed down workflows considerably and all of our content editors refuse to produce content they do not absolutely have to, resulting in the web content manager (me) taking on most tasks or retraining people on a continuous basis.
Anonymous | TrustRadius Reviewer

Screenshots

Acquia Digital Experience Platform

Pricing Details

Acquia Digital Experience Platform

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Optimizely Content Cloud (formerly Episerver Content Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Acquia Digital Experience Platform
8.2
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.3

Likelihood to Renew

Acquia Digital Experience Platform
10.0
Optimizely Content Cloud (formerly Episerver Content Cloud)
8.0

Usability

Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.9

Reliability and Availability

Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
9.2

Support Rating

Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
8.0

Online Training

Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.7

Implementation Rating

Acquia Digital Experience Platform
Optimizely Content Cloud (formerly Episerver Content Cloud)
8.0

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