44 Ratings
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Score 7.5 out of 100
4 Ratings
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Score 7 out of 100

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

CommonSpot

Commonspot is well suited for web content management to be conducted by individuals with low-level web skills.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Open Digital Experience Platform (DXP)
7.8
CommonSpot
7.0
Role-based user permissions
Acquia Open Digital Experience Platform (DXP)
7.8
CommonSpot
7.0

Platform & Infrastructure

Acquia Open Digital Experience Platform (DXP)
8.0
CommonSpot
API
Acquia Open Digital Experience Platform (DXP)
8.0
CommonSpot
Internationalization / multi-language
Acquia Open Digital Experience Platform (DXP)
8.0
CommonSpot

Web Content Creation

Acquia Open Digital Experience Platform (DXP)
8.5
CommonSpot
6.3
WYSIWYG editor
Acquia Open Digital Experience Platform (DXP)
10.0
CommonSpot
Code quality / cleanliness
Acquia Open Digital Experience Platform (DXP)
9.0
CommonSpot
6.0
Admin section
Acquia Open Digital Experience Platform (DXP)
9.0
CommonSpot
6.5
Page templates
Acquia Open Digital Experience Platform (DXP)
8.0
CommonSpot
7.0
Library of website themes
Acquia Open Digital Experience Platform (DXP)
8.0
CommonSpot
7.0
Mobile optimization / responsive design
Acquia Open Digital Experience Platform (DXP)
9.0
CommonSpot
Publishing workflow
Acquia Open Digital Experience Platform (DXP)
9.0
CommonSpot
7.0
Form generator
Acquia Open Digital Experience Platform (DXP)
6.0
CommonSpot
4.0

Web Content Management

Acquia Open Digital Experience Platform (DXP)
8.4
CommonSpot
7.7
Content taxonomy
Acquia Open Digital Experience Platform (DXP)
9.0
CommonSpot
7.5
SEO support
Acquia Open Digital Experience Platform (DXP)
8.0
CommonSpot
7.0
Bulk management
Acquia Open Digital Experience Platform (DXP)
8.0
CommonSpot
8.0
Availability / breadth of extensions
Acquia Open Digital Experience Platform (DXP)
9.0
CommonSpot
7.0
Community / comment management
Acquia Open Digital Experience Platform (DXP)
8.0
CommonSpot
9.0

Pros

Acquia Open Digital Experience Platform (DXP)

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

CommonSpot

  • I think CommonSpot's greatest strength is its ease of use. It's relatively intuitive in it's usage, so it therefore makes it easy to train new people to use it.
  • Within my usage of it, our options were limited, which again added to it's ease of use.
Anonymous | TrustRadius Reviewer

Cons

Acquia Open Digital Experience Platform (DXP)

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

CommonSpot

  • Commonspot needs to improve on its authoring feature. It is impossible to author on more than one page at a time . (One must always click on "View work on all changes") before switching between pages otherwise, the changes will not be saved.
  • CommonSpot does not support sharing the definition of any custom element or any template layouts. Therefore, one must recreate these in each site.
  • In Commonspot, a user who has to manage content in multiple sites will have to log in to each site to see and act on any actions.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)

Acquia Open Digital Experience Platform (DXP) 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

CommonSpot

No score
No answers yet
No answers on this topic

Usability

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

CommonSpot

CommonSpot 8.0
Based on 1 answer
I had no previous background in content management, and found it very easy to use. If I could figure it out, I am pretty certain that just about anyone else could as well.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acquia Open Digital Experience Platform (DXP)

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

CommonSpot

Commonspot works in tandem with Zendesk very well to accomplish tasks an an efficient manner.
Anonymous | TrustRadius Reviewer

Return on Investment

Acquia Open Digital Experience Platform (DXP)

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

CommonSpot

  • I was working in a religious institution and based upon our usage and audience, there was no ROI to speak of. Our usage was more for providing information than having any type of interaction. In that instance, it worked very well.
Anonymous | TrustRadius Reviewer

Screenshots

Acquia Open Digital Experience Platform (DXP)

CommonSpot

Pricing Details

Acquia Open Digital Experience Platform (DXP)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

CommonSpot

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)
7.1
CommonSpot
7.0

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)
10.0
CommonSpot

Usability

Acquia Open Digital Experience Platform (DXP)
CommonSpot
8.0

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