44 Ratings
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Score 7.5 out of 100
42 Ratings
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Score 7 out of 100

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Umbraco CMS

Umbraco CMS is the perfect tool for a company that is looking to keep their website updated. The simple to use tools and templates means updating and creating new pages is easy. The WYSIWYG editor is a nice feature, however, for accessibility, there should be some more guidance on what is suitable to be used on the CMS.
Debbie Marshall | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Open Digital Experience Platform (DXP)
7.9
Umbraco CMS
7.1
Role-based user permissions
Acquia Open Digital Experience Platform (DXP)
7.9
Umbraco CMS
7.1

Platform & Infrastructure

Acquia Open Digital Experience Platform (DXP)
8.0
Umbraco CMS
6.8
API
Acquia Open Digital Experience Platform (DXP)
8.0
Umbraco CMS
7.7
Internationalization / multi-language
Acquia Open Digital Experience Platform (DXP)
8.0
Umbraco CMS
5.9

Web Content Creation

Acquia Open Digital Experience Platform (DXP)
8.5
Umbraco CMS
7.4
WYSIWYG editor
Acquia Open Digital Experience Platform (DXP)
10.0
Umbraco CMS
5.2
Code quality / cleanliness
Acquia Open Digital Experience Platform (DXP)
9.0
Umbraco CMS
7.0
Admin section
Acquia Open Digital Experience Platform (DXP)
9.0
Umbraco CMS
7.9
Page templates
Acquia Open Digital Experience Platform (DXP)
8.0
Umbraco CMS
7.1
Library of website themes
Acquia Open Digital Experience Platform (DXP)
8.0
Umbraco CMS
6.3
Mobile optimization / responsive design
Acquia Open Digital Experience Platform (DXP)
9.0
Umbraco CMS
8.6
Publishing workflow
Acquia Open Digital Experience Platform (DXP)
9.0
Umbraco CMS
8.6
Form generator
Acquia Open Digital Experience Platform (DXP)
6.0
Umbraco CMS
8.6

Web Content Management

Acquia Open Digital Experience Platform (DXP)
8.4
Umbraco CMS
7.5
Content taxonomy
Acquia Open Digital Experience Platform (DXP)
9.0
Umbraco CMS
8.5
SEO support
Acquia Open Digital Experience Platform (DXP)
8.0
Umbraco CMS
8.7
Bulk management
Acquia Open Digital Experience Platform (DXP)
8.0
Umbraco CMS
6.8
Availability / breadth of extensions
Acquia Open Digital Experience Platform (DXP)
9.0
Umbraco CMS
7.6
Community / comment management
Acquia Open Digital Experience Platform (DXP)
8.0
Umbraco CMS
6.0

Pros

Acquia Open Digital Experience Platform (DXP)

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Umbraco CMS

  • Plugins - as an open source CMS, Umbraco is very customizable and flexible to the needs of the organization
  • Publishing - Umbraco has powerful tools for publishing
  • Media hosting
Jason Kelly | TrustRadius Reviewer

Cons

Acquia Open Digital Experience Platform (DXP)

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Umbraco CMS

  • Umbraco can initially be challenging for new users with limited or no development experience. After initial installation, there is a lot more work required to 'see' a site.
  • Umbraco isn't stable. For example, even on a fresh new site sometimes you'll get errors when trying to save something in the admin panel. It's not common, but it happens often enough to be annoying.
  • No out of the box contact forms. Umbraco sells their forms plugin that we've used in the past, but the plugin is disappointing. It isn't well maintained and it's very buggy. Making a new contact form with the paid plugin can take a lot of time to get everything right (fields, validation, confirmation emails, etc). This is especially frustrating for new users.
  • Documentation / resource links frequently 404. Umbraco seems to change their site URLs often enough that, when you encounter an issue, you're likely to find a number of bad links in Google's search results. This makes it difficult to research solutions to a problem.
  • Posts often go unanswered or without resolution in their community support forums. Hopefully this will improve as the community grows.
  • The update process is clumsy at best. Many people are familiar with the simple WordPress upgrade button for the core and plugins. This doesn't exist at all for Umbraco. Instead, you'll need to select specific files to overwrite and potentially update any old code references.
  • Migration between development environments is clumsy. Umbraco offers a premium plugin to address this because, as they state on the premium plugin page, deployments are "complicated, headache-inducing"
Matthew Hardesty | TrustRadius Reviewer

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)

Acquia Open Digital Experience Platform (DXP) 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Umbraco CMS

No score
No answers yet
No answers on this topic

Usability

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Umbraco CMS

Umbraco CMS 4.0
Based on 1 answer
Many end users will be overwhelmed with the admin interface. Some common functions are buried in menus
Matthew Hardesty | TrustRadius Reviewer

Reliability and Availability

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Umbraco CMS

Umbraco CMS 7.0
Based on 1 answer
Occasionally, errors will appear in the admin that make it impossible to work without developer support.
Matthew Hardesty | TrustRadius Reviewer

Performance

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Umbraco CMS

Umbraco CMS 3.0
Based on 1 answer
Working in the admin panel (adding / reviewing / editing content) is very slow.The public facing site speed is dependent on what the pages are doing and how well the code was written (whether it is optimized for speed).
Matthew Hardesty | TrustRadius Reviewer

Support Rating

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Umbraco CMS

Umbraco CMS 2.0
Based on 1 answer
Support for Umbraco-owned paid plugins is nonexistent.
Matthew Hardesty | TrustRadius Reviewer

Online Training

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Umbraco CMS

Umbraco CMS 3.0
Based on 1 answer
Online training is often based on older versions of the platform. So, you'll have to fill in the gaps on your own.
Matthew Hardesty | TrustRadius Reviewer

Implementation Rating

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Umbraco CMS

Umbraco CMS 7.0
Based on 1 answer
Spend the time to wireframe the content structure prior to diving in. This helps speed the process of implementation and it serves as documentation for end users.
Matthew Hardesty | TrustRadius Reviewer

Alternatives Considered

Acquia Open Digital Experience Platform (DXP)

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Umbraco CMS

There is not really an alternative when it comes to CMS based on ASP.Net (MVC4 with Razor). There are a few frameworks, like Booststrap; however framework is not content management system. I will compare it to Drupal, because the second one is well known. Against Drupal, Umbraco is very clean and fast framework/CMS. It does not have as much of big community, support or range of plugins as Drupal.
Filip Witkowski | TrustRadius Reviewer

Scalability

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Umbraco CMS

Umbraco CMS 4.0
Based on 1 answer
Without significant development, the product does not scale well.
Matthew Hardesty | TrustRadius Reviewer

Return on Investment

Acquia Open Digital Experience Platform (DXP)

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Umbraco CMS

  • It's a .net solution and we program in .net so it was faster
  • thanks to their good SEO, we have more leads
Jakub Wilk | TrustRadius Reviewer

Screenshots

Acquia Open Digital Experience Platform (DXP)

Pricing Details

Acquia Open Digital Experience Platform (DXP)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acquia Open Digital Experience Platform (DXP) Editions & Modules

Additional Pricing Details

Umbraco CMS

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Umbraco CMS Editions & Modules

On-premise Edition
Umbraco Free$0
Umbraco Professional$5,0002
Umbraco Enterprise5000+2
  1. per year
SaaS Edition
Umbraco Cloud Starter$391
Umbraco Cloud Standard$2091
Umbraco Cloud Professional$5691
Umbraco Cloud Enterprise5000+1
Umbraco Heartcore Mini$491
Umbraco Heartcore Starter$2391
Umbraco Heartcore Professional$9991
Umbraco Heartcore Enterprise1000+1
  1. per month
Additional Pricing Details
The Umbraco CMS and all of its core features are the same across all plans. The paid on-premise plans includes support, onboarding, licenses to add-on products (Umbraco Forms, Umbraco Courier, Umbraco TV) as well as a discount on developer training courses. Umbraco Cloud is the CMS hosted on Azure Cloud servers with automated upgrades, unlimited hosting and smooth deployments. All features can be found on Umbraco.com. Umbraco Heartcore is the managed Headless SaaS version of Umbraco.

Rating Summary

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)
7.1
Umbraco CMS
8.8

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)
10.0
Umbraco CMS

Usability

Acquia Open Digital Experience Platform (DXP)
Umbraco CMS
4.0

Reliability and Availability

Acquia Open Digital Experience Platform (DXP)
Umbraco CMS
7.0

Performance

Acquia Open Digital Experience Platform (DXP)
Umbraco CMS
3.0

Support Rating

Acquia Open Digital Experience Platform (DXP)
Umbraco CMS
2.0

Online Training

Acquia Open Digital Experience Platform (DXP)
Umbraco CMS
3.0

Implementation Rating

Acquia Open Digital Experience Platform (DXP)
Umbraco CMS
7.0

Scalability

Acquia Open Digital Experience Platform (DXP)
Umbraco CMS
4.0

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