What users are saying about
41 Ratings
41 Ratings
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Score 7.9 out of 101
104 Ratings
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Score 8.3 out of 101

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Likelihood to Recommend

Acquia

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman profile photo

Salesforce Commerce Cloud

If you're using SAP, SAP is straight up garbage. That's the system we used to manage everything. With Salesforce you get an actual system that works. If you are looking to upgrade your Sales/Marketing team with less hassle and unprecedented scalability, this is the software I recommend. Our sales team raves about it
Michael Diaz-Suarez profile photo

Feature Rating Comparison

Security

Acquia
8.7
Salesforce Commerce Cloud
Role-based user permissions
Acquia
8.7
Salesforce Commerce Cloud

Platform & Infrastructure

Acquia
8.5
Salesforce Commerce Cloud
API
Acquia
8.9
Salesforce Commerce Cloud
Internationalization / multi-language
Acquia
8.1
Salesforce Commerce Cloud

Web Content Creation

Acquia
7.5
Salesforce Commerce Cloud
WYSIWYG editor
Acquia
8.0
Salesforce Commerce Cloud
Code quality / cleanliness
Acquia
8.9
Salesforce Commerce Cloud
Admin section
Acquia
7.8
Salesforce Commerce Cloud
Page templates
Acquia
8.0
Salesforce Commerce Cloud
Library of website themes
Acquia
6.0
Salesforce Commerce Cloud
Mobile optimization / responsive design
Acquia
7.0
Salesforce Commerce Cloud
Publishing workflow
Acquia
7.9
Salesforce Commerce Cloud
Form generator
Acquia
6.0
Salesforce Commerce Cloud

Web Content Management

Acquia
8.5
Salesforce Commerce Cloud
Content taxonomy
Acquia
8.0
Salesforce Commerce Cloud
SEO support
Acquia
9.1
Salesforce Commerce Cloud
Bulk management
Acquia
7.8
Salesforce Commerce Cloud
Availability / breadth of extensions
Acquia
9.2
Salesforce Commerce Cloud
Community / comment management
Acquia
8.6
Salesforce Commerce Cloud

Online Storefront

Acquia
Salesforce Commerce Cloud
7.9
Product catalog & listings
Acquia
Salesforce Commerce Cloud
8.2
Product management
Acquia
Salesforce Commerce Cloud
8.3
Bulk product upload
Acquia
Salesforce Commerce Cloud
8.1
Branding
Acquia
Salesforce Commerce Cloud
8.1
Mobile storefront
Acquia
Salesforce Commerce Cloud
7.8
Product variations
Acquia
Salesforce Commerce Cloud
7.3
Website integration
Acquia
Salesforce Commerce Cloud
9.1
Visual customization
Acquia
Salesforce Commerce Cloud
7.6
CMS
Acquia
Salesforce Commerce Cloud
6.9

Online Shopping Cart

Acquia
Salesforce Commerce Cloud
7.4
Abandoned cart recovery
Acquia
Salesforce Commerce Cloud
7.2
Checkout user experience
Acquia
Salesforce Commerce Cloud
7.7

Online Payment System

Acquia
Salesforce Commerce Cloud
8.0
eCommerce security
Acquia
Salesforce Commerce Cloud
8.0

eCommerce Marketing

Acquia
Salesforce Commerce Cloud
8.0
Promotions & discounts
Acquia
Salesforce Commerce Cloud
8.0
Personalized recommendations
Acquia
Salesforce Commerce Cloud
8.0
SEO
Acquia
Salesforce Commerce Cloud
8.0

eCommerce Business Management

Acquia
Salesforce Commerce Cloud
7.9
Multi-site management
Acquia
Salesforce Commerce Cloud
8.5
Order processing
Acquia
Salesforce Commerce Cloud
7.9
Inventory management
Acquia
Salesforce Commerce Cloud
7.5
Shipping
Acquia
Salesforce Commerce Cloud
8.1
Custom functionality
Acquia
Salesforce Commerce Cloud
7.5

Pros

  • Provides a dev, test, and live environment for deployment
  • Varnish cache available to all levels of service
  • Easy to manage team roles and users
  • Cloud API for additional deployment hooks and processes
Kyle Taylor profile photo
  • Demandware has a well built structure in terms of an online storefront called SiteGenesis with which you can do faster site building.
  • Demandware has an effective cache, deployment model and less down time(in fact no down time).
  • Demandware has content management and online marketing features inside it's own tool called Business Manager.
  • No JAR, No WAR, No EAR(no conpiling versions overhead and builds etc)........single click production deployment both code and content.
  • No local installations required. SaaS ;)
No photo available

Cons

  • The knowledge base has improved over the years, but its ease of use could be better.
  • The backend tool UI needs a new "coat of paint".
  • Having more site environments to work with would be great.
Tory Trone profile photo
  • API enhancement to allow the developers more better.
No photo available

Likelihood to Renew

Acquia10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford profile photo
Salesforce Commerce Cloud7.8
Based on 10 answers
I don't see anything that is not good with the platform. All I see is just some improvement in the platform features and implementation of people ideas to get it more better.
No photo available

Usability

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 2 answers
Overall it's going great. Hoping it can reach very good heights soon.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 1 answer
We have only had one instance where the platform went down in the time we have been using it.
Jeremiah Graham, MBA profile photo

Support

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud9.0
Based on 3 answers
The support team assistance is always a great help for developers as well retailers in any case to control the things to not lead into problems.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 1 answer
The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
Jeremiah Graham, MBA profile photo

Implementation

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 2 answers
Implementation went fairly smoothly.
Jeremiah Graham, MBA profile photo

Alternatives Considered

I have used Pantheon for almost as long as I have used Acquia. Many colleges and universities will use sub-sites in Drupal either as a separator for each department, or possibly for targeted marketing campaigns. One of the biggest reason we tend to use Acquia over Pantheon for these clients is that Pantheon does not support Drupal sub-sites. So, there is an added cost to the client each time they want to spin up another site based on their base Drupal installation. The admin UI for Pantheon is similar to Acquia's, but they take a more hands-on / hands-off approach when it comes to core Drupal upgrades. Pantheon uses their own software called Terminus to help interface between the developer and the server. By them managing the Drupal core files, you, as a developer just need to understand that you can not update your copy of the site locally, when an updated version of Drupal is released. All of your custom and contributed modules are your responsibility (as they should be), but you just need to be aware that your commits will be rejected if they contain core Drupal updates.
Sean Hanford profile photo
On high level I know WCS and ATG....which runs with multiple services to enable an application of E-commerce but Demandware takes care of all services with one tool called Business Manager which is really helpful for retailers.
No photo available

Return on Investment

  • With Acquia Cloud, I no longer need to implement my own home-grown deployment system and stay up-to-date on the latest LINUX security vulnerabilities or upgrade my web server software, as all of that is managed by Acquia. That in itself can save a single developer 50% of their time when compared to self-hosting.
  • Again, as I recommend the platform, I have no direct involvement in the actual cost of the hosting solution, I still benefit as a developer by using a solid mature software solution that delivers exactly what is promised.
  • My team offers Drupal and Wordpress solutions for Higher-Education institutions. Over the past couple of years, we have put together a list of recommended hosting providers for both Drupal and Wordpress. On the Drupal side, we only recommend Acquia and Pantheon and as-such, we are able to share our knowledge with other team-members using the same vendor. As a result, we have compiled a number of tips and artices we publish on the team's wiki. Put in the perspective of ROI, working with a known entity, the consistency reduces the time-to-market of many of our site builds as we have established relationships with our counterparts at Acquia and we know its strenghts and limitations.
Sean Hanford profile photo
  • In my experience I see most of the retailers see better sales after moving to Demandware.
  • Site performance is really good if the application built with best practices suggested by Demandware.
  • Service integrations have some limitations in terms of quota etc but still all are inside manageable grounds.
No photo available

Screenshots

Acquia
Salesforce Commerce Cloud

Pricing Details

Acquia

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Salesforce Commerce Cloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details