Acronis Cyber Protect vs. Commvault Cloud powered by Metallic AI

Acronis cyber protect is well suited for the small to medium businesses, the ability to turn on the end point protection and email security, MDR and RMM is great. It really helps to manage different services from the single console and get a single report instead on logging into different portals

Incentivized

Commvault Complete Backup & Recovery does its job well in any type of environment. The possibilities of backing up different types of environments with VMs, SQL, File Servers and their restore and disaster recovery process are extremely useful for any company.

It has a reasonable cost of implementation so I don't think it is the best idea for backing up smaller companies or simpler operations. The cost benefit may not pay.

Incentivized

• Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
• We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
• Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.

Incentivized

• Commvault Complete Backup & Recovery provides complete auditing. Having worked with many products in the past, most fell short on reporting. In particular reporting on restores. Commvault Complete Backup & Recovery provides detailed information on operations that were performed, the account performing the operation and where was the data placed.
• The flexibility of the product allows it to be more of a framework than a rigid application. By leveraging vendor specific API's, such as NetApp SnapVault/SnapMirror access, stronger integration and a more reliable service is produced. The workflow functionality and ability to utilize personal scripts helps administrators perform developer functions.
• Support for aging technologies is a challenge for any large institution. Maintaining the ability to support old solutions, even in a limited capacity, is more desirable than bringing in a secondary solution or not support it at all.

Incentivized

• Backing up Sharepoint automatically backs up all users with access to Sharepoint even if the user is not needed to be backed up
• Complex licensing structure
• Needing to manually download workloads to move backups
• Dormant users still backed up and incurring charges

• For database restores, it has to restore the entire database in order to recover just one table.
• Backups of virtual machines with direct attached storage is difficult.
• I wish it covered cloud assets more thoroughly, like AWS ELBs and Security Groups.

Incentivized

We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.

Incentivized

It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.

Incentivized

The web layout is very easy to understand. There are many points, all easy to understand; there are many settings, clearly described; and each point is accompanied by a description. In addition, the Protect Cloud is clearly distinguished from the management portal, preventing confusion.

Incentivized

It's a 9 only because it is very complex to administer. It would be good if they could transform the management console to be more user friendly, while keeping its functionality and wide range of features. But it is a very complete tool, with a lot of fine adjustments to your backups, thresholds, policies, backup destinations. We're really satisfied with Commvault protecting our environment.

Incentivized

Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.

Incentivized

Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software

Incentivized

I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low

The real winner of this company and application is its staff of support engineers and the management. Seriously, I could hate the application and despise using it and would still subscribe and deploy 100% across the company. No other company works as hard for its users as Commvault. Having a solid application on top of this is more than anyone can ask for.

Incentivized

Traning is very easy very helpful

Incentivized

Commvault training is very important and very helpful full for immplementation.

Incentivized

I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.

Incentivized

Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.

Incentivized

Acronis had the best price-to-performance ratio for our environment of a couple of bare metal servers and a vSphere environment of 10 VMs. The web console for Acronis was the most user-friendly and not difficult to set up and understand. Veeam is top in its class, but it was not for me.

Incentivized

Many other backup and recovery platforms have their strengths and weaknesses. They might specialize in backing up VMs but fail to adequately backup Oracle databases, or do well in the cloud, but not so well on-premise. In my opinion, Commvault handles the variety of clients and situations in most enterprise datacenters the best with features for efficient and effective backup policies, such as deduplication for managing storage of backups and use of hardware and software snapshots to minimize impact to production storage and compute resources.

Incentivized

I like using Acronis because I do not have to manage a lot of settings or perform a lot of tasks in order to restore a backup. I like what it offers, but I also want to take care of all my customer's needs. Those include archiving emails, web security, and backups all at the same time. We switched away from Acronis because we had other obligations to our clients. We did not switch because Acronis was a bad service to use. We also found them to be a tad bit expensive compared to their competitors.

Incentivized

Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software

Incentivized

• Every times you restore a file, you see the value and the ROI of backup.
• Backup is a great protection against ransomware, you can always restore files that has been infected.
• When you want to go back in previous version of files, it can be life saver.

Incentivized

• Disaster Recovery. We wouldn't be able to do it at all without Commvault.
• We are looking continually for data management opportunities to use Commvault instead of other products. To date that hasn't been significant for us much as I personally would like to see inside our company.

Incentivized