Likelihood to Recommend Acronis Cyber Protect is great for any small/mid-sized business. The price point makes it attractive to all budgets >$100/year for 5 device deployments. Competitors offer less and charge more! Very happy with the suite of products, and renewals are simple and straightforward as well. I hope they don't change a thing!
Read full review In our case within the enterprise environment, Veeam Data Platform does an excellent job in protecting large virtual environments, and these activities do not even occur during business hours without affecting system performance. Nevertheless, it is quite flexible and may need additional settings from time to time, especially when it works with obsolete systems or other nontraditional storage models.
Luis Abatista Delivery Manager Middleware & Automation (Technology Integration)
Read full review Pros Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files) Easy to use (set it and forget it) Rescue media makes it easy to restore backups to different hardware and migrate to other work stations Lots of backup options on the Windows version of ATI Read full review File-level restore is quick, reliable, and much simpler than other platforms I've used Replication is extremely simple to configure and test Agent setup for user endpoints and subsequent backup storage is incredibly simple Cloud repository configuration is extremely straightforward and well-documented Read full review Cons Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced). Error messages could be less cryptic. Support turnaround time and live assistance could be faster. Read full review A change to the interface for mounting then recovering individual files or folders feels clunky but it's the only complaint about the software. It works, the process just isn't as smooth as I'd like. An inline product update from an update button rather than going to the Veeam page to download a new setup file would be pretty slick, not a deal breaker by any means though It would be pretty neat to have an inline tech support data upload, provide a ticket number and have the support upload go directly to Veeam rather than taking that archive file and uploading it to the ticket via the web portal Read full review Likelihood to Renew I have used many other data backup products that are on the market. I trust the configuration options within Veeam to do as they are labeled, without any specific back end software changes that may cause backups to fail if you don't use a systems integrator.
I trust the product for my own home environment as well due to relationship I have with the product at work.
Read full review Usability Protect my system from data loss and also can manage multiple devices via online cloud from any where and also can set Multifactor authentication for more secure login access. Archive any backup which will use less space and we can transfer it to any other space also so it is very easy as server admin to manage acronics utilities
Read full review Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
Read full review Reliability and Availability I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
Read full review Performance Backups run fast and no significant performance issues other than the ones discussed previously.
Read full review To identify a bottleneck in the data path, Veeam Backup & Replication detects the component with the maximum workload, the component that works for the most time of the job. For example, you use a low-speed storage device as the backup repository. Even if VM data is retrieved from the SAN storage on the source side and transported over a high-speed link, VM data flow will still be impaired at the backup repository.
Read full review Support Rating Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
Read full review All support cases were solved in a timely manner and there was no unnecessary communication needed to get the answers that were needed to solve the issue. Also the mail communication after closing support cases id on point without too much nagging for feedback or reviews of the completed support tickets.
Read full review In-Person Training I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
Read full review Online Training I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
Read full review Implementation Rating (I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform") Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
Read full review Alternatives Considered IDrive is incredibly faster than Acronis on cloud backup. After Acronis' failures on cloud storage I moved to
IDrive for peace of mind.
IDrive can also do local backups, and either variant of system state, server, outlook, exchange, etc. It does not however have the ability to do a full image of a bitlocked machine like Acronis, so I'm continuing the local imaging with Acronis.
Read full review Veeam Data platform provides a superior and much more reliable experience than the other solutions mentioned. It kept pace with technological advancements to remain relevant today and has a broader service under its umbrella. Its tools have an easy-to-use user interface, better technical documentation, and a powerful Veeam technical support team.
Read full review Scalability The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
Read full review In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
Read full review Return on Investment Peace of mind - knowing that if anything happens to our data, we can recover it. File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem. Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price. Read full review Confidence before starting riskier maintenance windows is a large component of what veeam is able to offer for us Some of the segmentation between different backup servers across our data enters causes unnecessary delays or backups that are duplicated unnecessarily Lack of certain storage vendors being natively supported requires hacky workarounds not fit for a production environment Read full review ScreenShots Acronis Cyber Protect Home Office Screenshots Veeam Data Platform Screenshots