What users are saying about

Actiance

2 Ratings

eClincher

4 Ratings

Actiance

2 Ratings
Score 7.5 out of 101

eClincher

4 Ratings
Score 8.9 out of 101

Add comparison

Likelihood to Recommend

Actiance

This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
No photo available

eClincher

For a business running multiple social platforms, or for a small to medium sized agency I find eClincher brilliant. I do sometimes find its speed a little slow so I can imagine this could be annoying if you were a very large organisation.If you want to be able to have complete visibility to all your social activity/that of your clients including scheduling, posting, queueing evergreen content, responding to engaged fans, produce attractive reports, follow key words etc etc it's great!
Adeline Garman BA (Hons) DipM MCIM profile photo

Feature Rating Comparison

Listening/monitoring

Actiance
eClincher
7.3
Boolean keyword searches
Actiance
eClincher
8.0
Filtering out noise/spam
Actiance
eClincher
6.0
Broad channel coverage
Actiance
eClincher
8.0

Publishing

Actiance
eClincher
8.2
Content planning and scheduling
Actiance
eClincher
9.6
Audience targeting
Actiance
eClincher
7.0
Content optimization
Actiance
eClincher
7.0
Workflow management
Actiance
eClincher
9.0

Engagement

Actiance
eClincher
8.7
Automated routing and prioritization
Actiance
eClincher
9.0
Customer interaction histories
Actiance
eClincher
9.1
Bulk actions
Actiance
eClincher
7.9

Channel coverage/integration

Actiance
eClincher
8.2
Twitter
Actiance
eClincher
8.5
Facebook
Actiance
eClincher
8.5
LinkedIn
Actiance
eClincher
8.5
Google+
Actiance
eClincher
7.3
Instagram
Actiance
eClincher
8.5
Pinterest
Actiance
eClincher
8.0
YouTube
Actiance
eClincher
8.0

Reporting/analytics

Actiance
eClincher
9.0
Campaign success analytics
Actiance
eClincher
9.0
Real-time tracking
Actiance
eClincher
9.0

Account management

Actiance
eClincher
8.3
Role-based user permissions & privileges
Actiance
eClincher
8.1
Mobile access
Actiance
eClincher
8.5

Pros

  • Filtering capabilities for both URL and Social Media were easy to implement and manage by the security team. These features allow you to grant or deny access to various user groups as needed all the way to an individual grant or deny. It offers a vary large robust list of configuration options.
  • If you have a need for storing and later discovering Instant Messaging conversations or even messaging in social media then this is the tool to deploy. At that time when we chose this product, none of the other products were capable of meeting the feature set that Actiance offered.
  • Ease of deployment. Its abilities for integration with LDAP and Active directory give a wide set of deployment options.
No photo available
  • eClincher enables me to produce white label reports showing statistics and illustrated with graphs. These are produced in seconds against the couple of hours it would take me to produce the same documents manually.
  • I love the 'queueing' feature which means I can save evergreen content to queues and have them reposted according to my desired schedule. One of the key benefits to this is that if I am unable to schedule content for whatever reason I am reassured that content will still be posted via queues.
  • The integration with tools such as Feedly and Canva is outstanding as it means I have a single dashboard from which to manage most of my day to day activities.
Adeline Garman BA (Hons) DipM MCIM profile photo

Cons

  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
No photo available
  • I struggle to find anything to criticise about this tool. The staff are very accessible and any problems I experience are usually resolved quickly via chat. This includes any 'cons' whereby I have made a couple of suggestions for feature requests and these have actually been developed and implemented.
Adeline Garman BA (Hons) DipM MCIM profile photo

Likelihood to Renew

Actiance8.1
Based on 2 answers
Its not often that you come across a platform that is as easy to deploy as this one was. Once deployed it is an easy configure and forget appliance, but then you wouldn't get to benefit from its many other available features.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
No photo available
There are loads of social scheduling tools out there. I was using Buffer but then found it was limited in terms of listening and reporting so I started to look at a more professional software. I tried Hootsuite but hated the interface, way too busy with the primary focus being on feeds rather than scheduling. Sprout Social I found clunky and hard to use. eClincher was recommended to me by a friend. I think the interface (desktop and mobile) is easy to use but what sets it apart is its support - the live chat is brilliant.
Adeline Garman BA (Hons) DipM MCIM profile photo

Return on Investment

  • Faster investigative work has led to increased employee efficiency when working on security investigations.
No photo available
  • Improved staff productivity tenfold.
  • Have not been able to calculate an ROI however, it has enabled us to take on more client accounts therefore improving turnover.
Adeline Garman BA (Hons) DipM MCIM profile photo

Pricing Details

Actiance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Actiance Editions & Modules
Actiance
Additional Pricing Details

eClincher

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
eClincher Editions & Modules
eClincher
Edition
Basic
$49
Premier
$99
Agency
$199
Enterprise
$599
Additional Pricing Details